Smart motorway lanes closed for more than a month due to breakdowns
Vehicles broken down in a live lane on the All Lane Running section of the M3 (J2-4a) have caused more than 945 hours of disruption over a two-year period
(25 February 2020)
AA drives innovation with location technology what3words
(20 December 2019)
AA top of the league for breakdown cover
Britain's drivers have named the AA the UK’s most reliable breakdown cover provider for a second year, in an independent survey of 18,119 motorists by What Car?
(27 November 2019)
17 minutes to spot a live lane breakdown on an All Lane Running motorway
The AA has discovered a report written by Highways England that highlights how long it takes to identify vehicle broken down in a live lane of an All Lane Running (ALR) motorway when Stationery Vehicle Detection (SVD) systems are not in place.
(30 August 2019)
Around 14 million drivers expected on bank holiday leisure journeys
The Great British bank holiday getaway will start from lunchtime on Friday (23 August) as people take advantage of the final weekend of summer
(21 August 2019)
Advice for summer holiday travel
Many drivers skip essential checks before long summer journeys, research shows.
(8 July 2019)
Glastonbury 2019 travel update
Busy week of breakdowns expected at Glastonbury festival with conditions damp underfoot.
(24 June 2019)
Fixing cars and breaking stereotypes
Ahead of International Women in Engineering Day (23 June), we're celebrating the AA patrol women who rescue broken-down drivers every day.
(21 June 2019)
AA comes top of the table for breakdown cover
We've been awarded Which? Recommended Provider status and were top scoring within the ‘fix at roadside’ category.
(13 June 2019)
Future AA Patrols Recognised for Early Success
The first group of apprentices to join an innovative new training programme were recognised at an award ceremony at the AA’s headquarters in Basingstoke last night.
(10 May 2019)
Easter 2019 Travel Advice
With Easter falling late this year, the bank holiday weekend is likely to be busy as families hit the road for a long-awaited break. Bank holiday traffic is expected to peak on Easter Saturday, with most planning to visit friends and family.
(10 April 2019)
AA and Enthuse Group enter joint venture
The AA plc and Enthuse Holdings Ltd have entered into a joint venture partnership in respect of the AA’s Hotels, Hospitality, Publishing and Merchandising businesses.
(1 April 2019)
AA innovation supports hydrogen journey
A hydrogen-powered 1,000-mile journey across the UK has successfully been completed with help from the world’s first portable mini hydrogen dispenser, transported by the AA.
(27 February 2019)
AA and Ford extend roadside assistance relationship in pan-European deal
We have extended our relationship with Ford, the bestselling car manufacturer in the UK in a pan-European deal. This latest contract win continues to establish the AA as the partner of choice for the UK motor industry.
(20 February 2019)
AA wins Lloyds Banking Group roadside assistance contract
The AA is pleased to announce that it has successfully been awarded a new five-year roadside assistance contract with its longstanding partner of more than 18 years, Lloyds Banking Group plc. This firmly positions the AA as B2B partner of choice for roadside assistance.
(7 February 2019)
AA acquires Prestige Fleet Servicing
The AA has successfully completed the acquisition of Prestige Fleet Servicing (Prestige), a profitable and growing technology-led supplier of Service, Maintenance and Repair (SMR) services to fleet and leasing companies.
(6 February 2019)
AA named best breakdown provider by What Car?
Drivers have named the AA the UK’s most reliable breakdown cover provider in an independent survey of 15,384 motorists by What Car?
(15 January 2019)
New Year's driving resolutions
More than half of AA members would make a New Year’s resolution about driving and a quarter of those will try to drive more economically according to an AA-Populus poll of more than 22,000 members.
(11 January 2019)
New Year travel advice
Wednesday 2 January 2019, the main return to work day, is likely to be one of the busiest days for breakdowns in 2019 as many vehicles will have been unused over the festive period.
(28 December 2018)
One in ten will try to walk more in 2019
One in ten drivers say they will try to walk more next year but there’s little prospect of drivers being ready to give up their cars altogether as 86% still drive more than 20 miles from home at least once a month.
(20 December 2018)
AA extends relationship with Volkswagen Group
The AA has extended its relationship with its largest manufacturing contract, Volkswagen Group, one of the UK’s bestselling car manufacturers. Having worked together since 2014, the latest major deal will mean the two companies will enjoy a 6-year working relationship.
(18 December 2018)
AA team wins Europe-wide customer service award
The AA’s dedicated Volkswagen Group team, based at the AA’s Centre of Excellence in Oldbury, won the gold award for ‘Best Small Contact Centre’ at the European Contact Centre and Customer Service Awards 2018.
(13 December 2018)
Driving home for Christmas
Almost 19 million drivers will be travelling on main roads and motorways on Friday which is expected to be the busiest day for traffic this holiday period as the Christmas getaway from work and school combines with last minute shopping traffic.
(10 December 2018)
AA launches new roadside patrol apprenticeship programme
The first group of apprentices has begun an innovative new programme to become the next generation of roadside AA patrols and vehicle inspectors. It comes at a time when the Government is encouraging employers to recruit and develop talent through apprenticeships.
(4 December 2018)
New AA technology wins award for user-friendly design
Drivers will be able to report a vehicle breakdown online thanks to new technology from the AA, which has won an award for its user-centric design process – even before it has launched.
(29 November 2018)
Pothole crashes most likely to involve cyclists or bikers
Crashes resulting in injury and caused by a poor road surface are three times more likely to involve a cyclist or biker than all crashes, reveals the AA, as National Road Safety Week shines a light on the dangers faced by those on two wheels.
(19 November 2018)
Drivers in the dark over defective light danger as the clocks go back
Thousands of cars with faulty lights will present a greater hazard on the roads when the dark evening commute returns from Monday 29 October. AA patrols have highlighted that, in this early stage of winter, the plague of vehicles with a defective front or rear light becomes more apparent than ever.
(26 October 2018)
AA leads call for a new 'slow down, move over' rule
Following the death of three roadside technicians in 12 months, the AA and other breakdown organisations, have joined forces to call for enhanced motorway safety rules to protect road users as well as recovery patrols.
(11 October 2018)
Fleet managers frustrated with 'anti-diesel rhetoric'
Businesses believe that diesels have gained an unfair reputation for harmful emissions according to new joint research from the AA and BT Fleet.
(20 September 2018)
Pride of the North: Yorkshire AA Patrols bring home the glory at AA awards
George Flinton from York has been named AA Patrol of the Year and Chris Ross from Leeds, AA Recovery Patrol of the Year for 2018
(11 September 2018)
August Bank Holiday travel advice
A recent AA-Populus survey of 20,082 AA members found that 45% are likely to be on the road during the four-day period, either travelling on holiday or an outing. The Great British bank holiday getaway will start from lunchtime on Friday (24 August) as people take advantage of the final weekend of summer.
(22 August 2018)
AA called to three pets a day locked in vehicles last summer
With temperatures hot enough to soften tarmac, the AA and chocolatier Choccywoccydoodah have joined forces to highlight the dangers of leaving dogs in hot cars, even for a few minutes.
(26 July 2018)
Councils bet on a mild winter and mere 12% increase in pothole funds
After analysing English councils’ 2018/19 budget submissions to the Government, the AA has uncovered a £3.7 million cut in gritting services.
(20 July 2018)
Learner lessons and driving tests are being abandoned due to potholes
Potholes should be included in the hazard perception test and Highway Code as the plague on UK roads is now negatively affecting learner drivers, according to The AA.
(2 July 2018)
AA unveils rainbow vans in support of Pride in London
Colourful rainbow AA vans have been spotted out on the road across the UK, leading to the revelation that the AA is the latest sponsor of Pride in London.
(18 June 2018)
Which? recommended breakdown providers 2018
The AA has been awarded Which? Recommended Provider status for two consumer and three manufacturer categories and was the only provider to get five stars for ‘fix at roadside’.
(26 May 2018)
Roads in worse state than ten years ago
Nine out of 10 drivers say roads are worse now compared to 10 years ago according to our latest study. Comparing conditions more recently, two fifths of drivers rated their local, residential streets as 'poor' in March 2018, compared to only a third of drivers just 12 months before.
(4 May 2018)
It's going to be a busy Easter on the roads
With Easter falling early this year and a longer wait until summer, this bank holiday weekend is likely to be one of the busiest on the roads in recent years. Traffic is expected to peak on Easter Saturday, while most plan journeys to visit friends and family.
(26 March 2018)
The beast from the east – six days of snow followed by a blue Monday
Six days of snow and ice has left car insurers staring at a collective bill of £35 million, according to AA estimates, while the AA attended over 108,000 drivers who needed roadside assistance – or digging out of snowdrifts during the big freeze.
(6 March 2018)
How to beat the 'beast from the East'
Met office weather warnings of sub-zero temperatures and snow suggest travel will be a misery from Monday morning, especially for eastern and northern counties of the UK. Both road and rail are likely to be disrupted, making travel difficult.
(26 February 2018)
Investment in local roads maintenance
Only 15% of drivers say that local roads are maintained to a high standard, compared with two thirds who agree that motorways are well maintained.
(26 February 2018)
2017 NewsMake it #home4christmas
To help ensure the 13 million drivers taking to the roads get home safely, the FIA Foundation and the AA Trust, together with M&C Saatchi and Mad Ruffian have launched a hard‐hitting anti‐text driving Christmas campaign. #home4christmas
(20 December 2017)
Christmas travel advice
Friday 22 December will be the busiest on the roads this festive season as the get-away from work combines with last minute shopping traffic.
(15 December 2017)
AA calls for life-saving changes to the Highway Code
We've written to Road Safety Minister Jesse Norman MP proposing potentially life-saving changes to the Highway Code in an effort to improve safety on the nation's motorways, following two recent deaths and a series of serious incidents.
(15 December 2017)
New world record for petrol car fuel economy
AA Car Genie telematics data has been used to track a journey from Land’s End to John O’Groats and to prove a new world record for fuel economy
(6 December 2017)
Refuge Areas on Smart motorways should be closer together
When breaking down on a Smart motorway without a hard shoulder, a third (32%) of drivers are only prepared to drive up to a quarter of a mile in order to reach an Emergency Refuge Area (ERA) before stopping in a live lane, according to a study by the AA.
(10 October 2017)
Trouble remembering where you parked?
Car Genie, our new connected car technology, is reuniting drivers with their lost and stolen cars
(11 October 2017)
Report highlights alternative fuels investment anxiety
A report jointly commissioned by the AA and BT’s Fleet Solutions reveals business and SME anxiety about the investment required into the UK’s electric vehicle infrastructure to support the alternatively fuelled fleets of the future.
(13 September 2017)
August bank holiday travel 2017
15 million leisure journeys expected over a packed weekend of music and leisure events with final festivals of summer.
(24 August 2017)
How to keep track of where you park at summer festivals
In the run-up to the last big outdoor events of the summer we've got parking advice including tips on how to keep track of your car.
(22 August 2017)
Have a break, not a breakdown this summer
With summer storms forecast to coincide with the start of the school holidays, the AA is warning of potential traffic disruption over the next few days.
(20 July 2017)
AA Public Statement
Important information about our AA Shop on-line customers’ personal data
(7 July 2017)
Drivers are avoiding hard shoulders converted to running lanes
Despite all the talk about improving traffic flow and easing congestion by having more lanes, it seems that drivers are voting with their wheels by avoiding converted hard shoulders and clogging up the other lanes/
(29 June 2017)
One Honda Jazz. 844 miles. A world record to beat…
Our patrol of the year and recovery patrol of the year provided the official adjudication and vital support for a Land’s End to John O’Groats world fuel economy record attempt by BBC transport correspondent Paul Clifton and Honda research engineer Fergal McGrath.
(9 June 2017)
Britain's love affair with the car blooms
Eighty per cent of drivers really do enjoy driving and at least half of all drivers will drive to their holiday destination this summer, but the renewed love affair with the car isn't about what's under the bonnet but more about what goes on inside the car.
(2 June 2017)
The plague of potholes isn’t going to be filled anytime soon
According to the 2017 ALARM (Annual Local Authority Road Maintenance) report, one in six local roads won't be fit for purpose in five years' time.
(28 March 2017)
Are drivers avoiding lane 1 on M25 Smart motorway?
Highways England's year two evaluation of the M25 Smart motorway schemes between junctions 5-7 and junctions 23-27 shows a welcome benefit from the schemes but drivers remain nervous and confused.
(21 March 2017)
AA and Think! ask drivers to convert their glovebox to a 'phone box'
Perhaps surprisingly, one in six British drivers still put gloves in their glovebox, according to a recent survey from the AA. This comes at a time when the AA and Think! are encouraging drivers to make the glovebox the phone box.
(3 March 2017)
AA Trust and Think! hit cinemagoers with anti-text driving ad
Since 2011 the number of casualties caused by drivers distracted by their mobile phones has increased by a quarter (24%). The AA Charitable Trust and Think! are raising awareness of the dangers of distracted driving with a new ad by adam&eveDDB to be shown in cinemas, video on demand, and online.
(1 March 2017)
Blustery showers and ‘thundersnow’ creating hazardous driving conditions
With harsh winter weather threatening to bring hazardous driving conditions across the UK, the AA is issuing advice to help drivers navigate the roads safely.
(12 January 2017)
One in five drivers would volunteer to fill potholes AA survey finds
One in five (20%) drivers would volunteer to fill in potholes for councils, potentially helping to cut the UK’s huge backlog of road surface repairs. This follows a rural scheme Devon County Council put into action last year.
(6 January 2017)
2016 NewsReturn to work breakdown blues
The main return to work day (Tuesday, 3 January) is expected to be one of the busiest of 2017 for car breakdowns, says the AA, as many vehicles get left unused over the festive period.
(30 December 2016)
Christmas drink-drivers – nearly two-thirds deliberately got behind the wheel
Nearly two-thirds of drink-drivers arrested in the run-up to and during the past three Christmases were at least twice over the alcohol limit.
(30 December 2016)
Christmas travel advice - Friday 23 December busiest day for traffic
Friday 23 December will be the busiest on the roads this festive season as Christmas journeys combine with regular commuter traffic and around 12 million drivers hit the roads.
(22 December 2016)
John Snowling – our Patrol of the Year 2016
Norfolk patrol crowned king of the roadside, beating over 2,000 rivals for the coveted Patrol of the Year award.
(16 November 2016)
Nothing smart about ‘deadly’ lay-bys on all-lane running motorways
Eight out of 10 drivers think that removal of hard-shoulders on SMART motorways has made motorways more dangerous than four years ago, while some drivers even refer to the lay-bys on these motorways as ‘death zones’
(26 September 2016)
AA Recovery patrol rescues double-fronted Rover 75 featured in AA TV advert
AA Recovery Patrol Robert Ponter had the surprise of his career last week after attending an unusual callout near the M25 with a unique car.
(22 July 2016)
Car litter louts are biggest summer bugbear for drivers
More than a quarter of drivers (28%) think that people throwing rubbish out of the window is the most annoying habit in the summer, according to a new AA-Populus poll of 21,877 members.
(14 July 2016)
Don't trap vulnerable passengers in the car this summer
The AA rescues on average seven children locked in cars every day and is uging drivers to take care not to accidentally – or deliberately even for a moment – leave people or pets alone in the car this summer.
(14 July 2016)
New AA Multi-fit spare wheel saves hours at the roadside
Thanks to the pothole puncture epidemic and the fact that up to a third of newer cars don’t have a spare, the AA has come up with a unique solution to help drivers.
(28 April 2016)
Nearly three quarters of AA members have swerved to avoid a pothole but only a fifth have ever reported one. This underlines the extent to which these road hazards are under-reported.
(23 March 2016)
AA research shows that traffic may be up on last year with more than 11 million cars taking to the road at some stage this Easter.
(22 March 2016)
Evidence submitted by police to the Commons’ Transport Committee confirms long-held AA fears that smart motorways on the cheap are a danger to drivers and their passengers.
(15 February 2016)
Two reports are published today by Highways England looking at the performance of two sections of 'SMART' motorway with all-lane running on the M25 (junctions 23-27 and 5-7). Whilst the reports say “safety has not worsened as a result of the schemes” the AA still has safety concerns.
(28 January 2016)
The has been recognised by the Defence Secretary as showing an outstanding commitment to supporting the Armed Forces. The AA was one of just 15 organisations that received a Gold Award from the Armed Forces Covenant Employer Recognition Scheme (ERS).
(15 January 2016)
The main return-to-work day (Monday, 4 January) is expected to be one of the busiest of 2016 for car breakdowns, says the AA, as many vehicles get left unused over the festive period.
(31 December 2015)
This Friday (18 December) will be the busiest on the roads as Christmas traffic combines with regular commuter traffic, says AA Roadwatch powered by INRIX.
(16 December 2015)
An AA patrol has received an international road safety award for a campaign he developed to remind drivers to do a ‘double-take’ for those on two wheels, as failure to look properly increasingly contributes to road accidents.
(2 December 2015)
The Great British bank holiday getaway will start in earnest from lunchtime on Friday (28 August) as people take advantage of the final weekend of summer, says the AA and traffic data specialist INRIX.
(26 August 2015)
The AA’s ability to fix vehicles at the roadside has been recognised by the consumer champion Which? in its authoritative survey of breakdown providers.
(20 August 2015)
Max Holdstock from Sunbury has been crowned Patrol of the Year – the AA's top accolade for its roadside patrols across the country – at this year's AA Employee Awards. Max will spend the next 12 months as the ‘public face’ of the company within the motor industry and before the media.
(23 July 2015)
By mid-afternoon on Wednesday, the hottest July day on record, the AA had attended more than 8,000 breakdowns across the country and was dealing with around 1,000 every hour.
(2 July 2015)
On 22 June, AA executive chairman Bob Mackenzie and Air Chief Marshal Sir Stuart Peach, Vice Chief of the Defence Staff, co-signed the AA’s updated armed forces corporate covenant at the Ministry of Defence, Whitehall, London.
(22 June 2015)
With Easter falling early this year and a longer wait until the summer, it is likely to be one of the busiest on the roads in recent years.
(30 March 2015)
With millions of drivers expected to hit the road over the Easter weekend, AA research shows that around a quarter of them have potentially endangered their lives unnecessarily by stopping on the hard shoulder in a non-emergency.
(26 March 2015)
Conking out on the way to the airport is the most stressful breakdown scenario, reports the AA, which has updated its popular AA app to let you track the approaching patrol.
(2 March 2015)
The humble root vegetable came to the rescue when an old 1960s-vintage Land Rover on a farm in Hertfordshire failed to start due to a broken condenser, which is part of the ignition system on older vehicles.
(18 February 2015)
AA analysis of potential driver behaviour on motorways including new all-lane-running motorways with no hard shoulders, but spaced refuge areas shows that around 10% of drivers would seek to take advantage of an empty lane – even if it was closed by a 'red X' to prevent an accident.
(12 February 2015)
It may have been abolished last October but it seems drivers are in no rush to remove the tax disc from their car’s windscreen, reports the AA. According to an AA-Populus poll of 19,887 AA members*, only a fifth (22% men vs 15% women) have removed the small perforated disc.
(9 February 2015)
Patrols have been rescuing motorists stuck in freezing conditions, following a surge in cold weather-related breakdowns at the start of the week. Members around the UK have experienced flat batteries, frozen door locks, handbrake cables and engine issues.
(20 January 2015)
Record low temperatures for 2014 helped make Monday one of the AA’s busiest days for breakdowns in five years with a large jump in call-outs to flat batteries. The main return to work day (Monday, 5 January) is expected to be one of the busiest of 2015 for car breakdowns.
(30 December 2014)
Friday 19 December is set to be the busiest day of the Christmas period with around 10 million cars taking to the road, either at the start of a week-long Christmas holiday or to get festive preparations into full swing.
(19 December 2014)
The AA and the Environment Agency are reminding drivers to stay out of flood water as they head off for Christmas after revealing that last Christmas Eve was the busiest day in the last five years for flood rescues.
(19 December 2014)
The Environment Agency and the AA are urging drivers to be #floodaware as AA research shows that all of its top 20 flood rescue spots are in England, with 12 of them located at fords.
(14 November 2014)
Wednesday 27 August is the final day at the roadside for the AA's longest-serving patrol, who has rescued more than 86,000 motorists, and driven an estimated 1.4 million miles during the past 48 years.
(27 August 2014)
Cooler and more unsettled conditions will help take some of the sting out of the August bank holiday traffic, says the AA, on what is normally one of the busiest weekends of the year.
(21 August 2014)
We have seen an increase in parents taking out a personal loan each year to help out their children as the cost of university living continues to rise.
(15 August 2014)
With the new Barclays Premier League season round the corner, the AA Route Planner team has calculated that Newcastle United will top the table of teams who will travel the farthest to see their team play.
(12 August 2014)
The winner of the first AA Summer Saviours Volkswagen California Campervan is Tony Byrnes, 70, from Widnes. He lives with his wife, Marlene, their daughter and granddaughter.
(11 August 2014)
When the AA marks the First World War centenary on Monday 4 August, it will also pay tribute to the AA patrols that fought in the conflict.
(30 July 2014)
Summer getaway – the heat is on for drivers as summer getaway rush starts
This weekend (25-27 July) is predicted to be one of the busiest on the roads this summer as holiday traffic mixes with additional leisure traffic brought on by the warm weather, reports the AA.
(24 July 2014)
The AA reflects on the services it has provided as the UK's number one breakdown cover provider for eight years in a row (Which?) - see the current facts and figures about being a member with the AA and how The AA's breakdown cover has really been the 4th emergency service.
(22 July 2014)
With temperatures warm enough to soften tarmac coinciding with the start of the school summer holidays in some areas, the AA is warning of traffic disruption over the next few days. Schools in Scotland have already finished for summer with most in England and Wales breaking up either tomorrow or next week.
17 July 2014)
Congestion, having an accident and breaking down top the list of drivers’ worries when making a long journey in the UK. A quarter (25%) of drivers said congestion was the thing they worried about most when they had to drive for more then 200 miles.
(16 July 2014)
Almost two thirds of AA members are planning to take a summer holiday this year involving driving a car. To support these drivers and the optimistic third of British drivers who say they always holiday in the UK, rain or shine, the AA is organising a series of special summer events, competitions and offers designed to give motorists their best summer ever – whatever the weather.
(4 June 2014)
The AA is supporting this Friday's Duchenne Dash (6 June 2014), a 24-hour charity bike ride from London to Paris to raise funds and awareness for Duchenne muscular dystrophy. Ten AA motorbike outriders and a support Land Rover from the AA's flood rescue team will accompany celebrity riders on their gruelling trip.
(3 June 2014)
AA members have the chance to follow in the wheel tracks of motor racing stars like Jenson Button and Lewis Hamilton at the Goodwood Festival of Speed in West Sussex, from 26 to 29 June. The UK's biggest motoring organisation is a main partner at Goodwood, and will give 10,000 AA members exclusive access to the event.
(29 May 2014)
This Easter is likely to be one of the busiest on the roads in recent years with mild weather replacing the snow and ice of last year, says the AA and traffic information specialist Trafficmaster.
(9 April 2014)
Since 1 December, the AA has attended around 3,200 flood-stricken vehicles and the AA’s flood rescue team, AA Special Operations, is calling for a review of road signage around flooding and warning drivers of the penalties for ignoring them.
(6 February 2014)
Motoring organisations across Europe, including the AA, have launched a campaign to prevent real-time electronic data from car on-board systems being abused and any benefits being monopolised and controlled by a small number of businesses.
(22 January 2014)
While it may be wet and windy in places, drivers can take consolation that Christmas getaway traffic isn’t expected to be as heavy as normal, says the AA.
(19 December 2013)
More than half (54%) of UK drivers would endanger themselves and their vehicles by driving through moving flood water, according to a joint Environment Agency and AA survey. More than a quarter (27%) of respondents would drive through moving flood water deeper than 30cm - enough to move a car.
(27 November 2013)
It’s a familiar landmark to millions of drivers, rail passengers and even helicopter pilots. Fanum House, the Basingstoke Headquarters of the AA, was opened by the Queen 40 years ago today (19 November). The eighteen-storey (274 feet or 83.5m) tower block with its distinctive net of aluminium fins is the second-tallest building in Basingstoke and, in its day, was said to be the tallest building between London and New York.
(19 November 2013)