Family breakdown cover

Breakdown cover for the whole family

Cover up to 4 people on your family breakdown cover policy.

  • 24/7 Roadside Assistance from the UK’s best breakdown service provider
  • Coverage for students, even when they move out for university
  • Unlimited call-outs, as long as it's not for a recurring problem with your vehicle*
A young family smiles in their car

Our family breakdown cover

Our starting level of family breakdown cover, Roadside Assistance, gives you 24/7 support and unlimited call-outs for breakdowns more than 1/4 mile away from your home. Here’s what you can look forward to when you join us: 

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Most trusted breakdown provider

More drivers choose The AA than any other major UK breakdown cover service1
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More mobile mechanics

More dedicated mobile mechanics than any other UK breakdown service2
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Unlimited call-outs

*Get unlimited call-outs, as long as it's not for a recurring problem with your vehicle3

What is family breakdown cover?

Family breakdown cover is a type of personal breakdown cover policy that protects you and up to 3 other people you live with under 1 membership, in any vehicle as either drivers or passengers. 

If the people you live with are driving to work or getting a lift with a friend, you’ll have peace of mind knowing they’re fully covered. 

Having family breakdown cover means:

  • You can add family members, a partner, housemates and even children – including students living elsewhere during term time
  • Everyone on the policy is covered in any vehicle (including cars, motorbikes and vans) whether they’re driving or a passenger
  • You’ll get recovery to a garage if your vehicle can’t be fixed at the roadside
  • Anyone covered under your family breakdown cover policy needs to live at the same address as you
Three AA Patrols stood in front of a yellow AA van

How does family breakdown cover work?

Family breakdown cover covers you and up to 3 people you live with. If anyone on your policy breaks down over 1/4 mile from home, our patrol will attempt to fix the vehicle at the roadside.

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Assistance when you need it

Breaking down in a vehicle as a passenger is stressful, but with our personal breakdown cover, you're always protected. No matter who's driving, our team will help you.
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Help at the roadside

If you break down, our patrols will aim to fix the vehicle at the roadside.
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Get recovery to a local garage

If we can’t fix the problem, we’ll take your vehicle to a local garage for further assistance.
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Always here for you

Call the AA or use our app to report your breakdown and get assistance. With the app, you'll get real-time updates, and you can track the arrival of the breakdown service.

Is vehicle breakdown cover also suitable for families?

Vehicle breakdown cover applies to just 1 vehicle, while family breakdown cover covers your family, regardless of the car they’re driving. Families with only 1 vehicle who don't mind not being covered when traveling in their friend’s vehicles, vehicle breakdown cover might be the perfect fit.

What's included? Personal breakdown cover (includes family breakdown cover)  Vehicle cover
Cover in any vehicle 
Cover as a passenger in someone else’s car 
Cover for your car if someone else is driving and you’re not a passenger
Unlimited call-outs, as long as it’s not a recurring problem with your vehicle 
24/7 Roadside Assistance if you’re more than 1/4 mile from home
Ability to add more people to your policy

How can I customise my AA family breakdown cover policy

You'll get Roadside Assistance as standard with family breakdown cover, but you can customise your cover to fit your needs – giving you more choices in the event of a breakdown. Whether it’s a quick fix at the roadside or recovery to a garage, we've got your family covered. Compare different options and get quotes to find the perfect plan for your family.

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At Home

If your vehicle won't start or breaks down within 1/4 mile of your home, you'll get a recovery tow to a nearby garage.
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National Recovery

If you break down and we can't fix your vehicle at the roadside, we'll take you, your vehicle and up to 7 passengers to any single UK destination.
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Onward Travel

If you break down and need repairs that stop your journey, we'll help with alternative transport or an overnight hotel stay.
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Parts and Garage Cover

If you break down and need parts at the roadside or repairs at a garage, we’ll help cover costs up to £535.
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Commercial Use

If you have a vehicle being used to carry equipment, people or goods in return for payment, we’ll cover you.
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Key Cover

If your car keys or house keys are lost, stolen or broken, or you’re locked out, we’ll arrange a replacement key or locksmith.

How do I select family cover when buying breakdown cover?

 If you're new to The AA, simply choose family breakdown when you buy online. If you’re already with us, you can switch from vehicle to personal cover, by logging into your AA account or contact customer to change this. 

  • Select ‘Get a quote’
  • Share your home postcode and date of birth 
  • Select personal cover, then choose family cover and submit your details 
  • We’ll display your personalised quote, then you can select ‘Continue’ to go through to the Options and purchasing step 

Already with us?

Find out how to get the most from your cover

Policy documents

Please read the terms and conditions, which contain details of our service, before you buy.


Breakdown cover terms and conditions


Parts and Garage Cover terms and conditions


Key Cover terms and conditions

Good to know

About the price

 

Prices shown include insurance premiums payable to the insurer(s) and a fee payable under a separate contract between you and Automobile Association Insurance Services Limited (AAIS) for arranging and administering your cover. Please see the terms and conditions for more information.

 

AA Breakdown Cover is arranged by Automobile Association Insurance Services Limited which is authorised and regulated by the Financial Conduct Authority (FCA). You can check their register online. Registered office: Fanum House, Basing View, Basingstoke, Hampshire RG21 4EA. Registered in England and Wales number 2414212.

 

How do you use my data?

 

To find out how we use your data, please read our website privacy notice and our specific roadside product privacy notice.

 

For more information, there's also our cookie policy and website terms and conditions.

Will personal breakdown cover include my family? 

No, personal breakdown cover only covers the individual named on the policy. For family coverage, you need to get a family breakdown cover policy, which covers up to 3 people you live with.

Can I use another family member’s breakdown cover? 

No, you cannot use another family member’s breakdown cover if you are not named on their policy. Each member must be covered under the policy to receive assistance. For comprehensive coverage, consider a family breakdown cover policy that covers the people you live with. 

Can I add my child to my AA membership? 

Yes, you can add your child to your AA membership. With family breakdown cover, you can include children that live at the same address as you, as well as those who live away from home during term time. This means they’ll be covered in any vehicle they’re in, even if they're just a passenger in someone else's car. This cover also applies to young children who aren’t old enough to drive. If you're a Silver Member, your children aged 17 and under are covered at no additional cost.

Can I add a non-family member to my breakdown cover? 

Yes, you can add a non-family member to your breakdown cover. Family breakdown cover is designed to be flexible, allowing you to include additional members who live at the same address, regardless of their relationship to you. This means you can add friends, housemates, or other non-family members to your policy. 


Once they’re registered on the membership they will become a member. They will be able to log into the app where they can access their membership card and details. They will need to confirm membership number and confirm their home address to receive service. 

Are learner drivers also covered? 

Learner drivers can be covered under family breakdown cover, if they’re included in the policy. This means that if they experience a breakdown while practicing their driving, they'll get assistance.

Can I use my AA cover for someone else?  

Unfortunately, if the person is not on your policy, then they won’t be covered.

How often can I claim on my family breakdown cover? 

You can call us out to a breakdown as many times as you need to each year, as long as it’s not a recurring problem with your vehicle (repeat call-outs for the same fault within 28 days will not be covered). 

Will my family be covered if we break down in someone else’s car?

Yes, your family members will be covered even if they break down in someone else's car. The cover applies to any vehicle they are driving or traveling in. Your family is protected no matter whose vehicle they are in. 

I'm a Blue Badge holder – how can I register my needs and get more information?

Call our free helpline on 0330 053 0460


If you need information in large print, audio or Braille, just ask – you can email our customer services team at [email protected], or let us know when you call our helpline.


If you’ve broken down, you can text us on: 07860 027 999


To use the Next Generation Texting Service (NGTS – formerly known as Text Relay), just add 18001 at the start of any of our numbers.

I’m experiencing money worries – what should I do?

If your current situation is affecting how you manage your finances and you require additional help or support, call us on 0330 053 0460

I have a disability – what additional help and support does the AA provide?

If you require any additional adjustments (e.g. documents in large print, audio or Braille) or you need us to tailor our service to your specific requirements in the event of a breakdown, call us on 0330 053 0460


Textphone users can prefix this number with 18001

What do I do if my car breaks down?

Follow these four steps if you break down:


1 – Make sure you’re in a safe place. Move your vehicle off the road if possible, or pull up onto the hard shoulder if you’re on the motorway.


2 – Stay well away from moving traffic – it’s usually safest to get out of your car (using the doors facing away from passing traffic) and wait behind a barrier.


3 – Put your hazard warning lights on and wear a reflective jacket, if you have one.


4 – Once you’re safe, give us a call on 03330 046 046. We’ll come and rescue you, even if you’re not a member yet.

If you’re already with us, you can also report a breakdown and pinpoint your location using our app. It's the fastest way to ask us for help and track our arrival.


Find out more on what to do if your car breaks down

What should I do if I buy a new vehicle?

You only need to let us know if you have vehicle cover. Tell us as soon as you can, so we can update your membership details – and check your new vehicle is eligible (Ts&Cs apply). Once you've updated us, you’ll be covered in 24 hours.

1 Source: AA Limited Mid-Year Update July 2024 (3.3 million paid personal members) and RAC Bidco Limited Interim Report June 2024 (2.7 million consumer members). Verify at theAA.com/Best

2 Source: AA Annual Report & Accounts 2024 (c. 2,800 patrols) and RAC Annual Report & Financial Statements 2023 (1,600 patrols). Verify at theAA.com/Best

3 Repeat call-outs for the same fault within 28 days will not be covered. Your call-out levels may affect future premiums.

Broken down now?

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0330 053 1100

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