Help and support for personal customers

How can we help you?

An update about coronavirus (COVID-19)

Our breakdown line is still open 24/7 and we're prioritising emergency calls. You may be able to check your details and manage your account online.

You might have a longer wait on the phone, but we’re working hard to keep service levels as high as possible while looking after our people.

Find out how we're responding to the situation.

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Broken down? Report it via our app

It's the quickest way to tell us where you are and what's wrong with the car. You can even use the app to get updates and track your patrol's arrival.
Android IOS
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Change your address

Tell us if you've moved house or your address is incorrect.

Change address
Change your car

Or any motorbike or van covered by your breakdown policy.

Change vehicle
Change your name

Let us know if you've changed your name or title or noticed a mistake.

Change name