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Van insurance

Cover for your van

AA Insurance Services is no longer providing new quotes for van insurance.

If you're an existing customer, the administration of your van insurance is now provided by Autonet, as the company which previously provided this service, Ignition Select, is no longer trading.


How can I contact you?

Customer service
0800 048 2447
Monday to Friday 9am to 7pm, Saturday 9am to 1pm

Post
AA Van Insurance Services
Autonet Insurance Services Limited
Nile Street
Stoke-on-Trent
Staffordshire ST6 2BA

Short term van insurance

Short term van insurance

A separate short-term van insurance policy allows you to drive another vehicle without putting the no-claims bonus on your main vehicle insurance at risk.

Automobile Association Insurance Services Limited will introduce customers to Temporary Cover Limited, which will arrange Short Term Van Insurance. When you click 'Get a quote' you'll enter Temporary Cover Limited's website, where you can get a quote or buy temporary van insurance.

Benefits include:
  • temporary additional drivers
  • temporary additional vans
  • unaccompanied vehicle demonstrations
  • lending a van to a friend, colleague or relative
  • immediate drive-away insurance if you've just bought a van
Short term van insurance is available for:
  • any van you can drive with a standard UK driving licence
  • any person with a current full UK driving licence held for a minimum of 6 months, European Union licence for a minimum of 12 months or a provisional driving licence
  • any person who has been resident in the UK for 12 months or more
  • any insurance period from 1 to 28 days
  • drivers aged between 18 and 75
Get a quote for short term van insurance

Terms and conditions for Short Term Van Insurance are available online, and Temporary Cover Limited will send you complete documentation after you've bought your policy.

Automobile Association Insurance Services Limited and Temporary Cover Limited are authorised and regulated by the Financial Conduct Authority (FCA). You can check their register or call the FCA on 0800 111 6768.

Policy documents

Van insurance policy documents

If you need a copy of your policy documents, please call us on 0800 048 2447. Please read all of the information relating to your policy before you buy AA Van Insurance.

Van Rescue policy

Van Rescue policy summary

Van Rescue terms and conditions


About AA Insurance Services Limited

To find out more about AA Insurance Services, this PDF gives a summary of the services we offer.

Information about AA Insurance Services Limited

FAQs

About our van insurance

The administration of my van insurance is now provided by Autonet Insurance Services Limited. Who are they?
Autonet Insurance Services Limited is a specialist motor and van insurance broker based in the UK.*
How will my policy cover be affected by this change in administration?

Your policy cover is unaffected by this change, and it will continue until the renewal date with Autonet Insurance Services Limited.


What service fees will apply to my policy?

Fees for servicing your policy remain unaltered.


I have an outstanding claim. Who do I contact now?

Your ongoing claim will continue to be dealt with, and you can call 0333 3000 580 to discuss the claim.


I need to report a new claim, who do I contact?

For a new claim, please call our dedicated claims helpline 0800 953 7537.


I currently pay for my policy by Direct Debit. What will happen to my monthly payments?

Your payments will continue to be collected from your bank account under the existing Direct Debit agreement.
It's vital that you continue to make these payments to ensure your cover remains in force.


What if I want to change my insurance?

If you want to make a change to your current policy, please call us on 0330 343 8635.


I recently began a van insurance policy with the AA, and was required to supply proof of my no-claims discount or
other supporting documentation. Who do I contact?

Please email your documentation to AA@autonetinsurance.co.uk


* Please note, if you're currently insured with Mulsanne Insurance Company, then Complete Cover Group will administer your van insurance policy. You can contact them on on 0344 557 0006.

Good to know

AA Van insurance Services is administered by Autonet Insurance Services Limited, registered in England and Wales number 3642372. Registered office: Nile Street, Stoke-on-Trent, Staffordshire ST6 2BA.

Autonet Insurance Services Limited is authorised and regulated by the Financial Conduct Authority (FCA), Financial Services Register number 308213. You can check their register or call the FCA on 0800 111 6768.

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Find out more
Customer service

0800 048 2447

Lines are open Monday to Friday 9am to 7pm, Saturday 9am to 1pm.

Call now

Van insurance claims

0800 953 7537

Lines are open Monday to Friday 9am to 7pm, Saturday 9am to 1pm.

Renew your van insurance

0800 009 3852

Lines are open Monday to Friday 9am to 7pm, Saturday 9am to 1pm.

Call now