CONTACT US FOR LOANS, SAVINGS ACCOUNTS AND MORE
Loans, savings and car finance
Find support for AA financial services using our easy online solutions – or find the best contact option for you.
Manage your loan online
Log in to your account to manage your money.
Got a question about AA loans?
Head to our loans help and support page for information about how to apply, manage repayments and more.
Still need help?
Our AI assistant can answer common questions about AA loans, provided by NatWest Boxed. If you have an AA loan and need to speak to a human, log in to use the chat in your online account.
Loans previously provided by Bank of Ireland UK
If you need support for loans previously provided by Bank of Ireland UK, head to our manage your loan page for more information and contact details.
Manage your savings account online
Log in to your account to manage your money.
Got a question about AA savings accounts?
Head to our savings help and support page for information about how to open an account, manage your balance and more.
Still need help?
Our AI assistant can answer common questions about AA savings accounts, provided by NatWest Boxed. If you have an AA savings account and need to speak to a human, log in to use the chat in your online account.
Savings accounts and ISA previously provided by Bank of Ireland UK
If you need help, please contact Bank of Ireland UK here.
If you have any questions about AA Car Finance, or you're looking for help with the car finance commissions, take a look at our car finance FAQs.
Still need help?
Email the team: [email protected]
Call: 01246 458 809
Opening hours:
Monday - Friday - 8:30am to 6:30pm
Saturday - 9am to 5pm
Sunday - 9am to 5pm
The AA Credit Card programme has come to an end and has changed to the Jaja Credit Card.
If you have a question, you can contact Jaja here.
The AA mortgages partnership with Bank of Ireland has come to an end, and AA mortgages have been moved to Bank of Ireland.
If you have a question, you can contact Bank of Ireland here.
The AA Travel Currency Card was arranged by AA Financial Services and issued by PayrNet Limited.
The AA Travel Currency Mastercard® Prepaid Card service closed on 29 January 2022.
Applying for a refund
You will have received instructions from us explaining how to get a refund for any money left on your card.You can claim a refund at railsr.com/return-of-funds
Your refund will come from the bank that issued your card. This will be either IDT Financial Services Limited or PayrNet Limited (Railsbank, which has recently changed its name to Railsr). You can find which bank issued your card by looking on the back of it.