CONTACT US FOR BREAKDOWN
Breakdown cover
Tick off your breakdown task using our easy online solutions – or find the best contact option for you.
Introducing our new AI assistant
With added AI features, our digital assistant can help you answer your UK breakdown questions - or get you through to a human if your query is more complex.
Contact us to
Change online
It's easy to update your information:
Use chat
To change your details or ask about your breakdown cover.
You can also chat to update your existing Direct Debit. If you have an unpaid balance, you'll need to call to change these details.
Still need help?
Call: 0343 316 4444
Opening hours:
Monday - Friday - 8am to 7pm
Saturday - 9am to 5pm
Sunday - Closed
Bank holidays - 9am to 5pmLandline calls cost standard UK rate. Calls from mobiles vary.
Use chat
To ask a question about renewing your breakdown cover. If you want to make a payment, you'll need to call us instead of using chat.
Still need help?
Call: 0343 316 4444
Opening hours:
Monday - Friday - 8am to 7pm
Saturday - 9am to 5pm
Sunday - Closed
Bank holidays - 9am to 5pmLandline calls cost standard UK rate. Calls from mobiles vary.
Cancel online
See your options or cancel your cover in your account
Still need help?
Call: 0343 316 4444
Opening hours:
Monday - Friday - 8am to 7pm
Saturday - 9am to 5pm
Sunday - Closed
Bank holidays - 9am to 5pmLandline calls cost standard UK rate. Calls from mobiles vary.
Get a quote online
See our latest deals and get an instant quote.
Still need help?
Call: 0330 053 1100
Opening hours:
Monday - Friday - 8am to 7pm
Saturday - 9am to 5pm
Sunday - Closed
Bank holidays - 9am to 5pmLandline calls cost standard UK rate. Calls from mobiles vary.
Get a quote online
Planning a trip to Europe? We've got you covered.
Still need help?
Call: 0330 053 1100
Opening hours:
Monday - Friday - 8am to 7pm
Saturday - 9am to 5pm
Sunday - Closed
Bank holidays - 9am to 5pmLandline calls cost standard UK rate. Calls from mobiles vary.
Call to claim
After you've reported a breakdown and we've taken your vehicle to a garage, you'll need to call us before they start any repairs.
Opening hours:
Monday to Friday - 9am to 6pm
Saturday - Closed
Sunday - Closed
Bank holidays - ClosedLandline calls cost standard UK rate. Calls from mobiles vary.
Use chat
To ask a general question or speak to us about your breakdown cover.
Still need help?
Call: 0343 316 4444
Opening hours:
Monday - Friday - 8am to 7pm
Saturday - 9am to 5pm
Sunday - Closed
Bank holidays - 9am to 5pmLandline calls cost standard UK rate. Calls from mobiles vary.
Still looking for an answer?
Our AI assistant is here to help if you have any other questions, or get you through to the team if you need to speak to someone.
It's OK when you've got the AA app in your pocket
- Report a breakdown quickly and track when your patrol will arrive
- Make a claim with Accident Assist – whoever you're insured by
- See your cover and membership details at a glance
