Breakdown cover
Already covered with us?
Popular tasks and FAQs
Get to where you need to be, fast.
When you log in to your account, enter the email address and password that you used to set up the account – remember the password is sensitive to capital letters.
Once you’ve logged in, you can:
- Upgrade your cover to suit your needs
- View your policy documents
- Update your address, name and phone number
- Change your vehicle
If you've forgotten your password, use the Forgot your password? Get a log in code link on the log in page, after entering your email address. You will receive a one-time log in code. Once logged in you can change your password by going to edit your personal details.
If you think your login details are correct but still can't access your account, contact us for help via chat.
For more help with your account go to our account help page.
We give you access to over 40,000 trusted garage agents in 40 countries across the Continent – so all you have to do is relax. Get covered from only £4.63 a day here. European Breakdown Cover | Single-trip and annual | The AA
We want to help you easily navigate the bad times, as well as the good.
If you need to tell us about a bereavement, please fill out our bereavement form here.
To fill out this form, you'll need to have these things to hand:
If you need to tell us about a bereavement, please fill out our bereavement form here.
To fill out this form, you'll need to have these things to hand:
- Your email address
- The deceased person's address, membership or policy number, and date of death.
We send your renewal invite around 28 days before your renewal date.
If you've opted to receive your renewal documents by email, they should arrive on the same day your invite is sent. Remember to check your junk folder too.
Documents sent by post can take 5 to 7 days to reach you.
Haven't received your invite? Chat to us to make sure it's on its way.
If you've opted to receive your renewal documents by email, they should arrive on the same day your invite is sent. Remember to check your junk folder too.
Documents sent by post can take 5 to 7 days to reach you.
Haven't received your invite? Chat to us to make sure it's on its way.
Our online renewal service is available to some of our customers who pay annually by card. We're rolling it out to customers in stages, and your renewal invite will confirm if you can renew online.
To renew and pay online, log in to your account and have your policy documents to hand. Before you begin, check the cover still meets your needs and your personal details are correct.
You can renew online from the day you receive your renewal invite until your cover expires.
Trouble logging in?
Find solutions here, or chat to us if you can't log in.
You won't be able to renew online if you need to make a change to your policy or personal details.
Chat to us and we'll be happy to help.
If you chat to us to make a change to your policy but aren't ready to renew on the live chat, you can still renew online later – for the revised price confirmed on the live chat. To see the new quote, you'll need to refresh the page or log in again.
Chat to us and we'll be happy to help.
If you chat to us to make a change to your policy but aren't ready to renew on the live chat, you can still renew online later – for the revised price confirmed on the live chat. To see the new quote, you'll need to refresh the page or log in again.
When you've renewed your policy, you'll receive email confirmation within 24 hours, or if you chose to have your documents sent by post, they should arrive within 5 to 7 days.
If you still haven't received an email or your documents in the post, chat to us or call us to check your policy is active.
If you still haven't received an email or your documents in the post, chat to us or call us to check your policy is active.
Opt in to automatic renewal:
Automatically renewing your policy gives you the reassurance of continuous cover. You can opt in to automatic renewal any time after purchasing your policy.
We'll send details of your renewal before your policy expires, and you'll have plenty of time to contact us if you want to make a change.
To choose automatic renewal, call us or chat to us.
Opt out of automatic renewal:
You can also opt out of automatic renewal any time after purchase.
Either fill in our opt out of automatic renewal form, chat to us, or call us.
We'll still send you a renewal invitation when your policy is due to expire, but it won't renew automatically.
Automatically renewing your policy gives you the reassurance of continuous cover. You can opt in to automatic renewal any time after purchasing your policy.
We'll send details of your renewal before your policy expires, and you'll have plenty of time to contact us if you want to make a change.
To choose automatic renewal, call us or chat to us.
Opt out of automatic renewal:
You can also opt out of automatic renewal any time after purchase.
Either fill in our opt out of automatic renewal form, chat to us, or call us.
We'll still send you a renewal invitation when your policy is due to expire, but it won't renew automatically.
Enjoy instant access to exclusive member benefits, including:
- Up to 15% off car hire
- A discounted car wash at IMO
- 20% off food and drink at hundreds of pubs and restaurants across the UK
- International discounts at selected hotels, restaurants, museums, theme parks and shops
Plus, when you renew your breakdown cover, you’ll unlock a range of additional Silver and Gold member benefits.
Make the most of your cover with the AA app. Keep your policy details and member benefits handy, at all times. And set reminders so you never miss an MOT or service again.
Download the AA app for iOs here - The AA App - App Store
Download the AA app for Android here - The AA - Apps on Google Play
Plus, if you breakdown and need to be rescued at the roadside, the app is the fastest way to report it.
Download the AA app for iOs here - The AA App - App Store
Download the AA app for Android here - The AA - Apps on Google Play
Plus, if you breakdown and need to be rescued at the roadside, the app is the fastest way to report it.
Invite a friend to buy breakdown cover, and when they join, you’ll both get a £20 gift card! Refer a friend - recommend AA Breakdown Cover | The AA