Skip to main content [Accesskey 'S'] Go to home page [Accesskey '1'] Are you a business customer?

At Home breakdown cover

Breakdown cover that starts at home

At Home builds on our standard level of breakdown cover, meaning you’ll get expert assistance right up to your front door.

Get a quote Existing members
Trustpilot
Man holding his phone waiting for AA patrol outside his home

What is At Home breakdown cover?

At Home extends our standard level of cover, Roadside Assistance, to breakdowns within 1/4 mile of your home. It's one of several options you can choose when buying breakdown cover.

Also known as ‘Home Start’ or ‘breakdown cover from home’, At Home gives you peace of mind that we can help you out anywhere in the UK, all the way up to your front door.

If you have standard breakdown cover without At Home, you won’t get assistance if you’ve broken down within 1/4 mile of your home.

Three AA Patrols stood in front of a yellow AA van
Buy At Home

How does At Home breakdown cover work?

Our standard cover begins when you’re 1/4 mile away from home – At Home extends this cover to your home address. Breakdowns close to home are more common than you’d expect, with flat tyres and flat batteries often the cause, so it helps to be prepared.

Help on your doorstep

If you break down at home or in the surrounding 1/4 mile of your home, one of our expert patrols will come to you and attempt to fix the problem then and there. We fix 9 out of 10 vehicles on the spot.

Recovery to a local garage

If we can’t fix the problem, we’ll take your vehicle to a local garage for further assistance.

Assistance when it suits you

Choose which hour you’d like us to arrive. Need us to come after you’ve finished work? No problem.

Cover for different types of breakdown

Whether it’s a flat tyre, a dead battery or engine problems, we’ll do our best to get you going again.

Why choose At Home breakdown cover with The AA?

Our starting level of breakdown cover gives you 24/7 support and unlimited call-outs. At Home expands this cover right to your front door.

Most trusted breakdown provider

More drivers choose The AA than any other major UK breakdown cover service1

Mobile mechanics

More dedicated mobile mechanics than any other UK breakdown service2

Electric vehicles

Electric and hybrid vehicles covered at no extra cost

Unlimited call-outs

Get unlimited call-outs, as long as it's not for a recurring problem with your vehicle3

How can I customise my AA breakdown cover?

At Home is one of our most popular options for breakdown cover, but it doesn’t end there. You can also choose other products, allowing you to create a personalised breakdown cover policy. With these, you’ll have more choices in the event of a breakdown.

National Recovery

If you break down and we can't fix your vehicle at the roadside, we'll take you, your vehicle and up to 7 passengers to any single UK destination.

Onward Travel

If you break down and need repairs that stop your journey, we'll help with alternative transport or an overnight hotel stay.

Parts and Garage Cover

If you break down and need parts at the roadside or repairs at a garage, we’ll help cover costs up to £535.

Commercial Use

If you have a vehicle being used to carry equipment, people or goods in return for payment, we’ll cover you.

Key Cover

If your car keys or house keys are lost, stolen or broken, or you’re locked out, we’ll arrange a replacement key or locksmith.

How do I select At Home when buying breakdown cover?

Here’s how to select At Home to ensure you’re covered right up to your door:

  • Hit the ‘Get a quote’ button
  • Share your home postcode and date of birth, then choose what sort of cover you need
  • We’ll display your personalised quote, then select ‘Continue’ to go to the Options step
  • On the Options step, select ‘At Home’ along with any other options you want – the price of your plan will update automatically
Get a quote

Already with us?

Find out how to get the most from your cover

Existing members

What should I do if I break down at home?

Whether you have At Home breakdown cover with us or not, we’re happy to help. Here’s what you should do if you break down at home or within 1/4 mile of your address.

If you have AA At Home breakdown cover

Report your breakdown online or via the app, and we’ll send a patrol to you. They’ll let you know if a repair is possible or if you’ll need a tow to a local garage.

If you have AA breakdown cover, but not At Home

Call us and we’ll arrange for help. You’ll need to upgrade your policy to include At Home – we’ll charge an upgrade fee and a surcharge for using the service immediately.

If you don't have a breakdown cover policy

You can’t buy breakdown cover for the same day online. Instead, call us for instant breakdown cover and we may be able to help. There’ll be a surcharge for using the service immediately.

Policy documents

AA Breakdown Membership

Breakdown Membership terms and conditions – April 2025


Parts and Garage Cover (Breakdown Repair Cover)

Parts and Garage Cover terms and conditions – November 2021


Key Cover

Key Cover terms and conditions – September 2024


Member Extras

Member Extras terms and conditions – November 2021

Good to know

About the price


10% of new AA customers paid £5.99 for monthly vehicle breakdown cover. Source: survey of new business sales from theAA.com, 1 March 2025 to 31 May 2025.


Prices shown include insurance premiums payable to the insurer(s) and a fee payable under a separate contract between you and Automobile Association Insurance Services Limited (AAIS) for arranging and administering your cover. Please see the breakdown cover terms and conditions for more information.


AA Breakdown Cover is arranged by Automobile Association Insurance Services Limited which is authorised and regulated by the Financial Conduct Authority (FCA). You can check their register online. Registered office: The AA, Level 3, Plant, Basing View, Basingstoke, Hampshire, England, RG21 4HG. Registered in England and Wales number 2414212.


How do you use my data?


To find out how we use your data, please read our website privacy notice and our specific roadside product privacy notice.


For more information, there's also our cookie policy and website terms and conditions.

Will the AA come to my house?

Yes, we’ll come to your house for breakdowns if you have At Home breakdown cover on your policy. Even if you don’t have it, you can still call us and we’ll arrange for a patrol to come out and help you. If your property is inaccessible due to adverse weather conditions (e.g. due to heavy snow or flooding) our patrols may not be able to attend until the obstruction is cleared.

Will my car be fixed at home or towed to a garage?

Our patrols will attempt to repair the problem with your vehicle where you break down, but if that’s not possible, your vehicle will be towed to a local garage.

Do I need breakdown cover at home?

At Home breakdown cover gives you Roadside Assistance right up to your door. It’s particularly useful for common overnight breakdown problems like flat tyres or engine issues, or when your car simply won’t start in the morning.


If your car is broken down at home in the morning but you still need to go to work, you can arrange for one of our patrols to come to you when you’re back home later in the day. 

What isn’t covered by At Home breakdown cover?

At Home doesn’t include any of our other options like National Recovery or Onward Travel.


If you want to be able to get a lift to any UK destination after breaking down, you’ll need National Recovery. To get alternative transport or overnight stays covered by us, you’ll need Onward Travel.

What do I do if I break down without At Home?

If you break down at home or within 1/4 mile of your address but don’t have At Home breakdown cover, you can still call us and we’ll arrange for a patrol to come out to you. You’ll need to upgrade your policy to include At Home – we’ll charge an upgrade fee and a surcharge for using the service immediately.

I'm a Blue Badge holder – how can I register my needs and get more information?

Call our free helpline on 0330 053 0460


If you need information in large print, audio or Braille, just ask – you can email our customer services team at [email protected], or let us know when you call our helpline.


If you’ve broken down, you can text us on 07860 027 999


To use the Next Generation Texting Service (NGTS – formerly known as Text Relay), just add 18001 at the start of any of our numbers.

I’m experiencing money worries – what should I do?

If your current situation is affecting how you manage your finances and you require additional help or support, call us on 0330 053 0460

I have a disability – what additional help and support does The AA provide?

If you require any additional adjustments (e.g. documents in large print, audio or Braille) or you need us to tailor our service to your specific requirements in the event of a breakdown, call us on 0330 053 0460


Textphone users can prefix this number with 18001

What do I do if my car breaks down?

Follow these four steps if you break down:


1 – Make sure you’re in a safe place. Move your vehicle off the road if possible, or pull up onto the hard shoulder if you’re on the motorway.


2 – Stay well away from moving traffic – it’s usually safest to get out of your car (using the doors facing away from passing traffic) and wait behind a barrier.


3 – Put your hazard warning lights on and wear a reflective jacket, if you have one.


4 – Once you’re safe, give us a call. We’ll come and rescue you, even if you’re not a member yet.

 

If you’re already with us, you can also report a breakdown and pinpoint your location using our app. It's the fastest way to ask us for help and track our arrival.


Find out more on what to do if your car breaks down

What should I do if I buy a new vehicle?

If you’ve got vehicle cover, change your vehicle details as soon as you can.

With single, joint or family personal cover, you'll only need to change your vehicle details if you have Commercial Use or Parts and Garage Cover added to your policy.

It's simple to change your vehicle details online, and we’ll check that your new vehicle is eligible (terms and conditions apply).

Once you’ve updated us, you’ll be covered after 24 hours.

But, if you have Parts and Garage Cover, you’ll only be able to claim for new faults that occur after the first 14 days.

1 Source: AA Limited Mid-Year Update July 2024 (3.3 million paid personal members) and RAC Bidco Limited Interim Report June 2024 (2.7 million consumer members). Verify at theAA.com/Best

2 Source: AA Annual Report & Accounts 2024 (c. 2,800 patrols) and RAC Annual Report & Financial Statements 2023 (1,600 patrols).

3 Repeat call-outs for the same fault within 28 days will not be covered. Your call-out levels may affect future premiums.

Broken down now?

Don't buy online – call us 24/7 for instant cover:

03330 046 046

Call now

Call now to buy breakdown cover

0330 053 1100

We're open 8am to 7pm, Monday to Friday; 9am to 5pm, Saturday.

Call now

Call now to change or discuss your cover

0343 316 4444

We're open 8am to 7pm, Monday to Friday; 9am to 5pm, Saturday.

Call now