Was very happy but not now !
Added: 24th of June 2020
Purchased this car in April 18, as pre Reg by garage (Sept 17) but no previous owner. Have been reasonably happy until recently - can’t get on with the display which tells you when to change gear. Always seems to advise you to change up and down far too soon. Still, not a major problem as I just ignore it and do my own thing. However, this car is now in the garage as I found last weekend that the mats were soaking wet on the front and rear passenger side. Together with a mate we took all floor coverings out (water poured from them) and set about draining the pond that was in both foot wells. Must have vacuumed up about 15 litres of water and there was still an amount left. Upon phoning garage they gave appt for 3 weeks time ! NOT happy, so went in person to them and complained. Left the car with them and next morning a phone call informed me that there was dust in the Scuttle drain on the drivers side (not passenger) - they would clean this out - leave the car to dry out and for this they would like just under £500 ! Also, they could not guarantee this would not happen again. They say it is not under the 3year guarantee we were given and according to research on the Internet, this is a well known fault on Renault especially Clio’s, which of course is what the Captur is built on technically. Am not a Happy Bunny !! Surely this is a design problem, and also I think it should be included in the service check annually. Can be quite dangerous as well, due to the amount of water which could affect the electrics etc. and the seat mountings rusting. Will not be happy in future on Motorways. Cannot understand their explanation - “ you must have been parking under trees “ - I live in an apartment block, no trees in sight far as the eye can see, and I try to never park under trees elsewhere due to bird droppings and sap from leaves. Had no choice but to have it done, but am now without a car for over a week, possibly more. Would not buy a Renault again. Hope this helps someone.