What are the standards?
They're basically the AA's Commandments of Gold Standard customer service - making sure you get looked after both before and after sale to create peace of mind and a stress-free experience.
What are the promises? The dealer will......
- Provide a minimum of 6 months MOT on all vehicles
- Allow you to test drive any vehicle
- Welcome any vehicle inspection before you buy
- Make sure every vehicle is in good condition
- Provide V5 registration and service records where available
- Work closely with you and the AA Cars team to help with any issues
- Honour their obligations under the Consumer Rights Act 2015 to protect your purchase
You can find the full set of standards here.
