I forgot to have my car serviced and it ran out of oil, the dealer says the warranty is void. Does the manufacturer not have any liability?
No, afraid not. Regular servicing is vital for both safety and to keep the vehicle…
I drive a diesel car, but I’m becoming concerned about the quality of fuel
Our breakdown service has not reported any problems caused by biodiesel in diesel purchased from…
The road feels greasy after having new tyres fitted
New tyres still have a thin layer of mould-release agent which wears off on the…
Is my Scottish number plate legal abroad?
The letters are perfectly acceptable for the UK, but when driving in other countries you…
I had some points on my license that have since expired, why does this affect my insurance?
Points may be removed from your licence after four years but under the terms of…
My windows are covered with condensation in the morning, any tips?
This usually occurs because the car is leaking, someone has left damp coats and boots…
A motorist collided with my car and accepted responsibility, but hasn’t done anything. I’m worried, what do I do?
You should notify your insurance company straight away (they should have been told about the…
Can you recommend some car models with a higher ground clearance that are easier to get in and out of?
The Ford Fusion and Fiat Doblo are good choices. Both offer higher than normal seating…
The metallic paint on my car bumper looks a different colour to that on the body panels
This is more noticeable on lighter coloured paints and manufacturers say it is because the…
My car was delivered from a dealer 200 miles away, what do I do about the faults I’ve found?
Although some great savings can be made by buying a car through the Internet, the…
A tyre dealer fitted a tyre a different size to the other 3, does this matter?
Different size tyres on the same axle are a reason for failing the MoT so…
Why can’t my local garage use diagnostics on my Mercedes (2000)?
The diagnostic plugs on cars were not standardised until 2001 for new Type Approvals (that’s…
Did my driving style damage the clutch of my car?
The reason garages are reluctant to accept a warranty claim for a clutch is that…