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  • Your account

Contact us

We’re here 24/7 to take your call. So, if you have any questions about your new or existing warranty, please get in touch.

I need help and advice

If you need help finding the right product for you, or just need to make sense of what everything means, contact us:

01844 396009 [email protected]

I'm an existing warranty customer

If you need help and support with a current warranty taken out after 1st March 2020, or need to renew, you can speak to an advisor on:

01844 396009 or email [email protected]

If you took out your policy before 2019 and your policy starts with STAA you need to call

08454 747407 or email [email protected]

I want to make a claim

If you want to make a claim, contact us:

01844 396009 [email protected]

My warranty expired

If you need help and support with a warranty that has expired, you can speak to an advisor:

01844 396009 [email protected]

If you want to make a complaint

Any dispute relating to the product, claims and servicing please contact Warranty Management Services Limited, as detailed in the policy documentation. However, if you're unhappy about the service provided by UCSL, the online sale of your warranty, you can make a complaint by contacting us.

The simplest way to do so is on our website’s Contact us page

Alternatively, you can contact us by

Telephone: 0344 209 0556 or 0161 333 5910

Letter: Lambert House, Stockport Road, Cheadle, Stockport, SK8 2DY

Email: [email protected]

Our call centres are open 24/7

We’re ready to take your call now

Before you call:

If you’re an existing customer, you’ll need to have your warranty number to hand. It’ll help us get the right details for you more quickly.

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Vehicle Inspections

The AA recommends an AA Cars Vehicle Inspection before purchase. Not all cars are mechanically checked by the AA

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