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How does car leasing work?

1. Choose your AA Lease package

First, find your desired car. There's a great choice to browse, from hatches to SUVs and a range of popular brands. You can check the specs and watch the reviews.

Next, select the term that suits you – 24, 36 or 48 months – and the annual mileage limit – between 5,000 and 25,000 miles.

Many cars are in stock and in a range of colours, with delivery within 2 to 4 weeks. You can confirm your choice when you speak with the agent. Some models might have to be ordered from the manufacturer, and these will have a longer delivery time.

At this stage it's worth looking at the FAQs.

Complete the simple enquiry form, and an agent will call you back, usually within an hour between 9am to 5pm Monday to Friday. They'll help with any questions you have.

2. Start your online application

When you're happy, complete the online form and we'll then send an email to start your finance application.

Once this is submitted we'll do a credit check, and on approval your contract is returned for your e-signature.

After the 14-day cooling off period, we'll be in touch to arrange the delivery of your car.

3. Your brand-new car arrives

With AA Lease, the car is delivered to your door by one of our qualified handover specialists.

They'll show you all around your AA Lease car, explain its features, and answer any questions you have before giving you the keys.

Once that's done, you're all set to drive your new car.

And if you ever need us, the AA Lease team is at hand.

1. Review your mileage, term or drivers

If you drive more or less miles than expected, or want to alter your term, with Smart Lease you can change either without a penalty.

Call 0344 472 1081 to get a quote for your new monthly payment.

2. Servicing, maintenance and repairs

We'll let you know when your car is due for a service, an MOT or paying for a repair. You can then call the Driver Line on 0344 472 1081 and we'll book the car into an approved garage near you.

We can even collect the car from your home.

All you need to do is check the service book has been updated when the car is returned.

3. Breakdowns

Car troubles – even with a new car they can happen. Don't worry, AA Lease comes with AA breakdown cover included.

So if you do break down you'll get 24/7 roadside assistance on your doorstep or away from home.

Just call us on 0344 472 1081.

And if you travel outside of the UK, you'll have European cover to ensure you remain protected.

1. Prepare your car for collection

A few months before your term ends, check the exterior and interior of the car for damage. Use a camera to record any scratches or dents.

Nearer the collection date, have the car professionally cleaned and gather up your personal items.

Finally, on collection day make sure you have all the important paperwork and keys ready.

However, if you want to extend your term, get a quote to buy the car or arrange another lease, just give us a call on 0344 472 1081.

2. Get ready for the inspection

LeasePlan UK will arrange for the car to be inspected at a time and place that suits you.

The vehicle will be inspected using the British Vehicle Rental Leasing Association fair wear and tear guidelines.

Have a look at the guidelines before the inspection, and if you think there's excessive damage, call the Driver Line on 0344 472 1081.

3. Hand back the keys

AA Lease gives you an end of contract damage waiver, which can reduce the likelihood that you'll need to pay any excess charges. That said, any issues found during the inspection will be discussed with you.

If there's any damage beyond what's deemed fair wear and tear, or if you've exceeded your mileage limit, a final invoice will be created.

The excess mileage charges are outlined on your agreement.

If you should have a concern regarding the inspection report or invoice amount, you can call us or raise a complaint and we'll look into it straight away.

Any questions?

The AA Lease team is here to help.

FAQs    Contact us

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