Added: 21st of March 2025
Vehicles are meant to progress. Both when travelling but also with technology, design and style. Mercedes have failed to achieve all three aspects of vehicular process with the GLE in its current format, and for a company that claims to be at the forefront of automotive achievement, they should be ashamed. Let’s start with the seats: after driving for 2hrs the average user (which I am) gets a notification to take a rest. This isn’t because they’re tired, it’s because if you don’t get out and carry out a full on yoga session your spine will collapse. The seats are both hard and soft at the same time, just in different places. Leg numbness is unexpected but imminent. They have infinite opportunities for adjustment, yet none are worthy of comfort. Engine? Pointless. 2l petrol is poorly produced and underpowered for the vehicle. Battery give nowhere near 70mile of range (54 is the most I’ve seen) and compared to a full electric, costs significantly more to charge than an EV due to the slow charging progress. Tesla cost £15 to charge to full at home (220-240 miles). GLE £9 for 50 miles. How does this make sense? Engine has no idea what it’s doing half the time. 30mpg when it’s got no electric. 44 when it does. Tech is the next problem. Cars should be able to do everything now. Basically be a laptop or iPhone with wheels. Why do Mercedes insist on being 2017 rather than 2025? Poor connectivity, poor navigation via the screens (which are too far away from the driver to use easily) and steering wheel control which are uncertain in use means you’re never sure what you’re doing and often need the passenger to fix problems for you. Tesla make it seamless - why can’t anyone else? Also, impossible to charge a phone because the charging pad is so small and inaccessible. Ride is wallowy. It’s too high to climb into. The sunroof takes a degree to operate and the car lacks basics like adaptive cruise (standard in US, but not in the UK). It’s a car that’s been left behind by modern vehicle expectations and forgotten by Mercedes. Do not purchase. Get an X5, Landrover Sport or just go full electric and get anything but this.
Added: 22nd of September 2021
1 month old 70 Plate GLE350 de , total electronics failure. 2 weeks to fix and total failed again lost the car in total for a month. This is a car that has done less than 1000 miles. The worse part through all this has been a is still on going shocking customer care from Mercedes uk. They are dreadful... far from a premium brand. Avoid Avoid Avoid