Car leasing FAQs
Lost keys
How can I get a spare car key?
To get a new key from the manufacturer you'll need an authorisation letter from LeasePlan UK, the vehicle's registered keeper.
To request an authorisation letter, call the customer services team on 0344 472 1081.
View Questions by Category
- About Smart Lease
- Accidents
- Breakdowns
- Congestion Charge
- Contact us
- Contract changes and termination
- Dart Charge
- Fines and penalties
- Insurance
- Lost keys
- MOT test
- Penalty charge notices
- Personalised number plate
- Servicing and maintenance
- Travelling abroad
- Vehicle delivery
- Vehicle order
- Vehicle return
- Vehicle tax
