Car leasing FAQs
Insurance
What is the excess for a car insurance claim?
The 'excesses', the part you pay towards a car insurance claim, are £250 for an accident, fire or theft, and £100 for windscreen damage.
My Smart Lease has ended and I need proof of no claims for my next insurer
Call the DriverLine on 0344 472 1081 and they'll send you a letter confirming the years on cover any claims made within that time.
How can I check if my vehicle is insured?
To check if your vehicle is insured, visit the Motor Insurance Database and select the free check.
Does a car accident affect my monthly payment?
No. If you need to make a claim, this won't affect your monthly payment.
Do I have to renegotiate my car insurance every year?
No, your comprehensive car insurance is fixed for the full term of your lease.
My vehicle has been stolen – what should I do?
First, you'll need to report the theft to the police to get a crime report number. Then call our customer service team on 0344 472 1081 within 24 hours of the incident.
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