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Car leasing FAQs

About Smart Lease

  • Delivery

  • Vehicle tax

  • Insured vehicle

  • Use of the car up to your mileage limit

  • Mileage or term adjustment

  • Add a partner or spouse who lives in your household onto to your lease

  • Servicing, repairs and maintenance

  • Windscreen repair

  • Tyre replacement

  • Accident management

  • Early termination break clauses

  • Fair wear and tear repairs up to a maximum of £500 at the end of your lease – if the identified damage repairs exceed £500, you'll be charged the full amount

  • Depreciation and interest

The monthly price is calculated by:

  • Car chosen by you

  • Mileage you expect to drive each year

  • Number of years you want to lease the vehicle

You're responsible for:

  • Fuel plus any fees or fines, such as parking permits, parking fines or speeding penalties

  • Cost of breakdown cover for the term of your lease, or pay the recovery costs directly

  • Administration charges specified in your contract if you have an accident

  • Obtaining European Breakdown Cover and providing evidence of this, if you wish to travel abroad

  • A one-off arrangement fee payable at the time of ordering the vehicle

When you submit an application, it's then forwarded to LeasePlan.

They'll contact you within 2 working days to discuss your application.

After you've given the required information there's a scheme eligibility check, which includes a credit check.

We'll then provide a document confirming the answers you've given so far, and you must check all the details are correct.

You can find out more about the credit check in the LeasePlan privacy notice.

Once you're accepted, you'll receive the agreement which can be signed digitally.

After the statutory 14-day cooling-off period, your car will be ordered from a dealer and the delivery date will be confirmed,

Finally, the dealer will arrange delivery to you.

No, you don't have to pay a deposit.

To be eligible for Smart Lease you need to be an AA Member for more than 1 year, and pass the scheme eligibility check.

This includes a credit check, which determines whether you meet the affordability commitments, and provides insight into credit and financial risks.

Please note, this is a hard credit check and therefore it will appear on your credit file. You can find out more about the credit check in the LeasePlan privacy notice.

You need to be over 25 and under 75 years old, hold a valid UK driving licence and be resident in the UK.

After you've signed the agreement and the cooling-off period has expired, your car will be ordered.

Delivery time varies from 2 to 8 weeks, but you'll be given a more accurate date at the point of ordering.

You are entering into a financial obligation for a set duration which is non-cancellable.

The AA Financial Services and LeasePlan privacy notices explain how and why we use your personal information – including what details we hold, whom we might share them with, and your choices and rights.

The privacy notices also include information about any checks and decisions we may make.

To find out more about leasing a car from the Smart Lease range, you can:

You can go to our deals page, or call 0344 472 1081 and one of our advisors will be happy to help to find the vehicle for you.

Our customer service team can help you. Call them on 0344 472 1081.

As part of the financial services industry, LeasePlan UK and the AA are regulated by the Financial Conduct Authority (FCA) and adhere to its standards.

LeasePlan UK is also a member of the British Vehicle Rental and Leasing Association (BVRLA) and follow its code of conduct for members of the leasing community.

You can add your spouse or partner as a named driver, so long as they live at the same address as you. They must have a full UK driving licence.

Yes, you're allowed to fit accessories or winter tyres provided they don't cause permanent damage. 

Any questions?

The Smart Lease team is here to help

FAQs    Contact us

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