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Breakdown cover

Save up to £30 on our vehicle cover bundles*

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Why join the AA?

  • Our expert patrols fix 8 out of 10 cars at the roadside1
  • Over 14.5 million people in the UK and Ireland rely on us for cover2
  • Track your AA patrol with our
    unique breakdown app
  • Members get great discounts on AA services such as battery fitting
  • Members can save up to 20% on food and drink at Moto service areas3
  • We're a Which? recommended provider for breakdown services

Popular vehicle cover bundles

Prices shown include fees for arranging and administering your cover.4

Breakdown cover reviews

Find out what our members are saying about our breakdown services:

“The AA man arrived at the time promised in my call for help and was friendly, helpful and helped to save a family day out from disaster.” — Michael, Devon

Which? defaqto

Join the UK's largest motoring organisation today

Join now

* The £15 discount is available to new customers purchasing vehicle cover and national recovery using an annual payment method. This rises to £20 when purchasing vehicle cover, national recovery and cover at home and again to £30 when purchasing vehicle cover, national recovery, cover at home and onward travel options. If paying monthly, the discounts will be £1.50, £2 or £3.19 per month respectively. Discount based on introductory online price in April 2015. Prices shown include discount. The AA reserves the right to withdraw or alter this promotion without prior notice at any time.

1 Source: AA Case Repair Rate September 2013 – August 2014

2 Source: AA Breakdown Cover Monthly Holdings Report, September 2014.

3 AA members can save up to 20% on food and drink at over 50 Moto service areas across the UK. For more information see Moto terms and conditions.

4 Prices shown include fees payable under a separate contract between you and Automobile Association Insurance Services Limited (AAIS) for arranging and administering your cover. The fees are £24 for vehicle cover and cover for you, £33 for cover for two people and £42 for family cover. There is a fee of £9 each for national recovery, cover at home and onward travel options. If paying monthly, these fees will be split across your monthly instalments. By paying these amounts you will enter into the contract with AAIS. Please see the terms and conditions for more information.

Which? is an independent consumer research group that has named us as a recommended breakdown provider.

Defaqto is an independent financial research company that has awarded AA breakdown services a 5-star rating.

AA Breakdown Cover is arranged by Automobile Association Insurance Services Limited. Registered office: Fanum House, Basing View, Basingstoke, Hampshire RG21 4EA. Registered in England and Wales number 2414212.

Automobile Association Insurance Services Limited is authorised and regulated by the Financial Conduct Authority (FCA). You can check their register or call the FCA on 0800 111 6768.

Breakdown cover reviews

What people are saying about the AA.

Breakdown app – you are here

The AA app

The AA app provides live updates on traffic and roadworks, and there are extra features for breakdown members.

Help when you've broken down

  • Report your breakdown via the app and we’ll have your exact location, so we can reach you faster
  • Track the patrol who’s coming to your rescue, so you'll know when we're going to arrive
  • A virtual membership card, for extra convenience

Extra features for Gold and Silver members

  • Find parking spaces with My Parking
  • Find the cheapest fuel with My Fuel Prices
  • Check what a dashboard light means with the Warning Lights guide

Get the iPhone app

Download from App Store

Get the Android app

Download from Google Play
An AA Breakdown van

Existing breakdown customers

Here are some useful numbers if you've broken down or need to speak to someone.

Broken down?

For breakdown assistance in the UK call 0800 88 77 66.

If you have Breakdown Repair Cover (parts and garage cover) and your vehicle needs parts and/or garage labour, please see How to make a claim or call our claims helpline on 0344 579 0042.
Mon–Fri 9am–6pm, Saturdays 9am–1pm

Had an accident?

For free advice following a road-traffic accident call the AA Accident Assist team on 0800 048 2678

Change or renew your breakdown cover

We'll write to you well in advance of your renewal, but if you'd like to talk to someone about renewing or changing your cover now, call:

0343 316 4444 or 0161 332 1789
Mon–Fri 8am–8pm, Saturday 9am–5pm

If you'd like to amend your parts and garage cover (Breakdown Repair Cover) then call: 0800 587 5856
Mon–Fri 8am–8pm, Saturday 9am–5pm

Benefits of being a member

Find details of all discounts and offers, along with exclusive events, competitions and features.

In addition, we’ve introduced AA Silver and Gold Membership upgrades for loyal AA Breakdown members that provide access to a range of free breakdown cover enhancements.

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Policy documents

The breakdown cover policy documents set out the terms and conditions of the contracts that make up AA Membership and AA Breakdown Repair Cover (parts and garage cover).

They are split into two parts:

  1. the policy
  2. the membership arrangement and administration contract

AA Breakdown Membership

The current version below applies to cover bought or renewed on or after 4 June 2015:

AA Breakdown Membership policy document – June 2015

AA Breakdown Repair Cover

The current version below applies to Breakdown Repair Cover bought or renewed on or after 1 September 2013:

AA Breakdown Repair Cover policy document – September 2013


Frequently asked questions

All you need to know about AA Breakdown Cover

About AA Breakdown Cover

How does the AA compare with other breakdown organisations?

As the UK's largest breakdown organisation, we fix more breakdowns by the roadside than anyone else. There's no charge for labour at the roadside and over 95% of our breakdown cover reviews recommend us. Members are also entitled to member benefits, which could save you more than the cost of your membership.

What are the chances of you repairing my car at the roadside?

We're able to help over 3.5 million people a year. We fix 8 out of 10 cars at the roadside using unique on-board computers to help diagnose faults when you've broken down.

How many times can I break down?

You can call us out five times in one year of cover (seven times with cover for two people or eight with family cover) without incurring any call-out charges. If you've been with us for over 12 months, you can have two additional call-outs a year.

How quickly can you reach me?

If you break down, we've got the latest satellite technology to help find the shortest route to get to you. We also give priority to people in vulnerable situations. If you download our app we can locate you by using your mobile phone's GPS signal.

Will you come out if I'm the passenger rather than the driver?

Yes, you'll be covered as a driver or a passenger. If you've got cover for you this applies for any vehicle. With vehicle cover, you'll be covered in the vehicle you've registered with us.

Are pets covered if I break down?

We'll try to accommodate pets wherever possible. If we can't transport your pet we'll do what we can to help with alternative arrangements for them. We recommend that pet owners use suitable pet travel carriers or restraints that are transferable in order to help ensure they can be transported safely.

Will family cover apply to my child when they're away at university?

Yes, students living away while studying at university or living at a temporary address are still covered under family cover.

Do you cover taxis?

Yes, but we can't offer the optional parts and garage cover to taxis or any vehicles used for reward.

Do you cover caravans and trailers?

Yes, we'll provide assistance for a caravan or trailer that's on tow at the time of a breakdown as long as it fits within our weight and width restrictions (see below).

Do you have any vehicle height and weight restrictions?

We do have some restrictions in place to make sure we can recover your vehicle if necessary. It must be under 3.5 tonnes (3,500kg) and be no wider than 7ft 6in (2.3m).

Is there a vehicle age or mileage limit?

No, we can cover vehicles of any age or mileage.

What vehicles can I cover with parts and garage cover?

We'll cover vehicles of any age or mileage as long as they aren't used for reward. This means that we can't cover vehicles such as taxis, limos or delivery vehicles.

What's Silver and Gold membership?

These are membership upgrades that provide breakdown cover enhancements to our loyal breakdown members. Please see Silver and Gold membership for more information.

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Buying breakdown cover

How soon will I be covered if I apply online?

Your Roadside Assistance begins immediately after your online application has been successfully processed. If you provide your email address we'll email you confirmation of your cover. Your documents and membership card(s) will be posted to you within 28 days. Please note: cover at home, national recovery and onward travel options only start 24 hours after your membership begins. Parts and garage cover begins 14 days after your cover has started.

Can I buy cover online if I've broken down?

If you're currently broken down you can't buy cover online but you can still call us on 0800 88 77 66 or 0121 275 3746 to arrange cover and assistance. Please note: additional charges will apply if you don't already have cover when you break down.

Do I get a discount if I've got another AA product?

We have introductory offers for the first year of cover so there aren't any additional discounts available for customers who already have another AA product such as car insurance.

Can I buy breakdown cover for someone else?

If you want to arrange personal cover for someone else please call us on 0800 085 2721. However, if you just want to cover a specific vehicle you can buy vehicle cover online.

You can also buy Breakdown cover gift membership if you'd like to buy breakdown cover as a present for someone else.

Is my online payment secure?

Yes. We use the highest form of encryption generally available to make sure your payment is safe. Our secure-server software scrambles all the details you input before they are sent, so that only we can understand them.

When are monthly payments collected?

If paying monthly, you'll pay an initial deposit by card and we'll then set up a monthly Direct Debit from your bank account. Your first Direct Debit payment will be taken in two weeks time, followed by monthly payments on or around the same date of each month.

Can I just make a one-off payment for one year of cover?

We only offer continuous payment options online as this is the easiest way to arrange cover. If you want to use a one-off payment method, please call us on 0800 085 2721.

How do I claim the free cover that came with my insurance policy?

If you've received free breakdown cover as part of your home or car insurance, visit Free Roadside Cover to claim it.

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Existing breakdown customers

I've broken down but haven't received my membership card yet. What should I do?

Don't worry, just call us on 0800 887766 or 0121 275 3746 if you break down. If you bought your breakdown cover online, please remember to quote the membership number that was emailed to you at the time.

You can also call us out with our AA app.

Can I change the way I pay for AA Breakdown Cover?

Yes. We provide a choice of easy payment methods. When you renew you can choose to set up a direct debit or a continuous payment by credit or debit card. These options will save you time in the future as we'll renew your cover automatically at the end of the year. You can also make a one-off payment with either a credit or debit card when renewing. We accept Visa and MasterCard. Alternatively, you can pay for your cover monthly directly from your bank account. Just call us on 0344 316 4444.

Can I make changes to my breakdown cover?

Yes. If you'd like to talk to someone about changing your cover, please call us on 0343 316 4444 or 0161 332 1789.

How do I claim the offer I've received to upgrade my cover online?

If you've received a special offer to upgrade your cover online, visit Boost your breakdown to claim it.

How do I complain about AA products or services?

If you're unhappy with our service for any reason, we really want to hear from you. Please see the information on what you need to do next.

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Renewing your cover

How can I renew my breakdown cover?

We'll send you a renewal invitation about three weeks before your cover is due to expire. This will include details of your renewal and the various ways to renew. If you're not already paying on a continuous credit card or annual direct debit basis, you can choose a payment method to suit you. You'll soon be able to renew your cover online, but until then call us on 0344 316 4444.

Will I keep my existing membership number when I renew my breakdown cover?

Yes, your membership number will stay the same even if you've made changes to your cover.

How much will my renewal price be next year?

This will depend on your individual circumstances, which include things like where you live, your breakdown history and any other relevant information we hold about you as a customer of the AA Group. We'll contact you before your renewal date to let you what your renewal price will be.

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