Breakdown cover explained

What is breakdown cover and how does it work?

It’s likely you’ve heard of breakdown cover, but you may be wondering what exactly it is, what’s included in the different policies and whether you need it.

Mechanic

What’s breakdown cover?

Breakdown cover is a paid service that helps you get assistance if your vehicle breaks down. You can get cover for most vehicles, including cars, EVs, vans, motorbikes, as well as fleets and company cars.


Whether you have a flat battery, a flat tyre or another problem, a mechanic can repair your vehicle at the roadside or tow it to a garage if it can’t be fixed.

How does breakdown cover work?

When you vehicle breaks down in the UK:

Step 1

Call for help

Just call your breakdown cover provider or use their app to give your location and explain what’s happened.

Step 2

Roadside Assistance arrives

A patrol will be sent to you and the mechanic will try to do on-the-spot repairs at the roadside to get you up and running again.

Step 3

Vehicle recovery or repair

If the patrol can’t fix the problem, your vehicle and all passengers will be towed to the nearest garage, your home or another destination, depending on your cover.

Is breakdown cover worth having?

Breakdown cover gives you peace of mind that you can get roadside assistance if you break down. Cover ensures you’re not left stranded at the roadside in a dangerous place, like a motorway.


Plus, having a breakdown policy in place could save you money. Without cover, a breakdown on the motorway could cost £150 or more.1

Does car insurance cover breakdowns?

Standard car insurance helps with the cost of accidents, but it usually doesn’t cover repairs and recovery if your vehicle breaks down. That’s where breakdown cover helps.


Some breakdown providers offer extra support after an accident. With AA breakdown cover, members get Accident Assist, which helps with repairs, vehicle hire and personal injury support after an accident.

We have more mobile mechanics than anyone else2

What does breakdown cover include?

Breakdown cover gives you support if your vehicle stops working while you’re out and about.


Cover varies by policy, but here’s a simple summary of what it typically includes:



Roadside Assistance

A patrol comes to you if you break down at the side of the road.

Minor mechanical fixes

Common issues, such as flat batteries, tyre punctures or electrical faults, may be fixed at the roadside.

Towing and recovery

If the mechanic can’t fix your vehicle at the roadside, they’ll tow you to a safe place, such as a local garage.

Running out of fuel or charge

Fuel or charge may be given or your vehicle towed to a petrol station or charging point.

Now you know what cover to look for, you can decide whether personal or vehicle cover is right for you, the level of cover you need and any extras.

Should I get personal or vehicle breakdown cover?

Personal breakdown cover and vehicle breakdown cover offer different levels of protection, depending on how many vehicles you use and who needs to be covered.

Personal breakdown cover

Personal breakdown cover looks after you rather than a specific vehicle, whether you’re a driver or a passenger. This option can be a good choice if you want cover for multiple cars. It usually costs more than vehicle cover and only applies when you’re in the car, unless other people are added to the policy.

What it covers: 

  • Protects you as a driver or passenger in any vehicle
  • Can apply to multiple cars in your household
  • You can add other people to your policy if you take out joint or family cover

Why it’s useful: 

  • Cover isn’t tied to your vehicle
  • Suitable if you regularly drive different vehicles
  • Handy if you travel in other people’s vehicles

Vehicle breakdown cover

Vehicle breakdown cover applies to one named vehicle, not matter who's driving. It’s usually cheaper than personal cover and suits drivers who only drive one car or share a household car.

What it covers: 

  • Protects one vehicle
  • Covers whoever’s driving the vehicle
  • Help when the vehicle breaks down away from home

Why it’s useful: 

  • Ideal if you only drive one vehicle
  • Suits vehicles used by more than one driver
  • Keeps things simple by linking cover to the vehicle

With personal membership, we’ll rescue you in any car

What are the different levels of breakdown cover?

Breakdown cover isn’t one size fits all. You can choose from different levels of cover to suit your vehicle, driving habits and needs.



Most breakdown cover providers will give you the choice of these cover levels, which can also be combined:



Car breakdown service icon

Roadside Assistance

Roadside Assistance is the standard and usually cheapest level of breakdown cover. All breakdown providers offer at least this level of service.


If your vehicle breaks down at the roadside, help is available 24/7. A mechanic will come out and try to fix the problem there and then. If it can’t be fixed, your vehicle is towed to the nearest garage.


The level of cover with Roadside Assistance has some limitations. It doesn’t apply if you break down at home, as you usually need to be a minimum distance away, for example 1/4 of a mile. If your vehicle can’t be fixed at the roadside, you’re towed to the nearest garage rather than a destination of your choice. You’ll also need to organise alternative travel arrangements yourself.

Vehicle recovery icon

National Recovery

National Recovery, previously called Relay, builds on Roadside Assistance and gives you more flexibility.


If repairs aren’t possible at the roadside, your vehicle can be recovered to a location of your choice anywhere in the UK. Passengers can usually be recovered too, although limits may apply depending on your policy.


This cover can be useful if you break down far from home, as you to choose recovery to your home or garage near there.

 

National Recovery is an optional extra and usually costs more than basic roadside cover.

Vehicle recovery at home icon

At Home

At Home, formerly known as Home Start, gives you the same services as Roadside Assistance, plus cover if your vehicle breaks down at home or within 1/4 of a mile of your home address.


Many breakdowns happen on driveways. A flat battery overnight or a slow puncture can stop you setting off.


With At Home, a mechanic can come to your home to try to fix the problem there and then. This level of cover usually costs more than standard Roadside Assistance.

Onward travel icon

Onward Travel

Onward Travel, also called Stay Mobile, is a paid upgrade to Roadside Assistance that helps you continue your journey so a breakdown doesn’t leave you stranded.

 

For example, your car could break down on the way to an event, such as a wedding. With standard Roadside Assistance, recovery is usually to the nearest garage, leaving you to figure out how to get to the wedding yourself. 

 

This level of cover offers extra support in these situations, which may include a hire car, help with public transport costs or overnight accommodation.

We fix 4 out of 5 cars at the roadside3

What extras can you add to breakdown cover?

Many providers offer optional extras, so you can build your breakdown cover based on your unique needs. Here are some of the most common:

 

Replacement parts

Roadside Assistance can fix your car at the roadside, but it doesn’t usually cover new parts or garage repairs. Parts and Garage Cover can help with these extra costs.


What it covers:

  • Spare parts used during roadside repairs that would normally cost extra
  • Garage repairs after a breakdown, if included in your policy

 

You usually pay a small excess towards each repair. With our Parts and Garage Cover, you can claim up to £535 per repair, up to 5 times a year, with a £35 excess each time.

Get up to £535 towards repair costs

Key, tyre or battery cover

Some breakdown policies let you add extra cover for everyday issues that can stop your journey.


Key replacement

Covers the cost of replacing vehicle keys or electronic fobs if they’re lost, stolen or damaged.


Tyre repair or replacement

Helps towards the cost of repairing or replacing a tyre after a puncture or blowout.


Battery replacement

Typically includes the supply, delivery and fitting of a replacement battery if yours fails.

European breakdown cover

Standard breakdown cover usually only applies in the UK. If you’re taking your own vehicle to Europe, you may need European breakdown cover.

 

It covers you while driving abroad and may include roadside repairs, help to continue your journey, or recovery back to the UK. What’s included depends on your policy.

 

The cost can vary depending on where you’re going, how long you’re away, and the level of cover you choose.

 

Cover options

  • Single-trip cover – for one journey to Europe
  • Annual cover – for multiple trips in a year 

Things to check before you buy

European breakdown cover can differ from standard Roadside Assistance. Before you buy, make sure you check:

We’re linked to breakdown services across Europe

How do I get breakdown cover?

There are lots of different ways to get breakdown cover:

 

  • Direct – buy an annual policy from the breakdown provider
  • Insurance – some insurance policies include breakdown cover
  • Banks – some bank accounts include cover as a benefit
  • Manufacturers – new cars often come with a year or more of free breakdown cover
  • Pay and claim – pay for roadside help upfront and reclaim the cost later way to cover 

 

Before you buy a policy, check if you already have cover and decide the level of cover you need.

Do I really need breakdown cover?

While breakdown cover isn’t a legal requirement, it can give you much-needed peace of mind –

 

Without cover, you’ll need to find and pay for a recovery service to rescue you, which can be expensive, thanks to emergency callout fees and pricey repairs.

 

Breakdown cover protects your vehicle – and passengers – should you find yourself stuck. And with different types and levels of cover and optional add-ons, it’s easy to find and build the right breakdown cover policy for you and your needs.

Member benefits

 

From award-winning service to brand discounts

 

 

European breakdown cover

 

Stay covered with access to 40,000 garages across 44 European countries

 

 

Does breakdown cover fix my car?

Breakdown cover mechanics will try and get your car moving again if it breaks down. It’s not for routine maintenance or running repairs.

 

If the problem can’t be fixed at the roadside, your provider will tow your car to a garage. The cost of garage repairs isn’t included in standard cover, but optional add-ons like Parts and Garage Cover can help with some of the costs.

 

Common breakdowns your cover can help with:

  • Flat batteries – a mechanic can jump-start your car. If the battery is old or keeps going flat, it may need replacing at a garage
  • Flat tyres – the mechanic can fit your spare tyre or a temporary wheel to get you to a garage for a replacement
  • Engine, clutch and other problems – for serious problems, your car may need a temporary fix to drive to a garage or a full tow if it won’t start

Does breakdown cover include fixing flat tyres?

Yes, if you get a flat, a mechanic will come to your location and fit your spare tyre. If you don’t have a spare tyre, they may offer a temporary repair, arrange for local recovery or refer you to a tyre fitter.

Does breakdown cover include windscreen repairs?

No, breakdown cover doesn’t cover windscreens. Repairs for chips and cracks are typically included with car insurance or as an optional extra.

Does breakdown cover help if I run out of fuel?

Yes, if you run out of fuel or battery charge while driving, your breakdown cover provider can send a mechanic to your location to get you moving again.

What do I do if I’ve lost my car keys?

Losing your car keys or fob can be stressful, but there are several ways to get back on the road: 

 

  • Check your breakdown cover – many providers can unlock your car and cut or program a replacement key or fob
  • Review your car insurance – some policies cover lost or stolen keys, though it may be cheaper to pay for a replacement yourself
  • Call a registered locksmith – use a Master Locksmiths Association-approved locksmith to gain access and get a new key
  • Contact your car dealer – if you have a spare, they can make a copy. Without one, bring your V5 logbook and driving licence

Is there any excess on breakdown cover?

Most breakdown cover policies have no excess, so roadside assistance and vehicle recovery come at no extra cost.

The AA doesn’t charge an excess for standard breakdown cover. For Parts and Garage Cover, a small excess of £35 applies on claims up to £535.

How much is breakdown cover for a year?

The cost depends on the level of cover and any extras you choose. Personal cover is usually more expensive than vehicle-only cover. Extras like National Recovery (towing your car anywhere in the UK), Onward Travel (help with alternative transport), and At-Home Cover (assistance if you break down at home) can increase the price. Compare policies to find the cover that suits your needs.

How much is breakdown cover for a week?

Yes, some providers offer temporary or short-term breakdown cover, lasting from a single day up to a month. This is ideal if you’re borrowing a car or going on a short trip.

Temporary cover can include short-term insurance to keep you fully protected. 

Can I get NHS discount on breakdown cover?

Yes, many providers, including The AA, run special offers for NHS staff. Contact you provider to check current offers and see how much you could save.

Can I get breakdown cover for cars over 10 years old?

Yes, many providers offer breakdown cover for older vehicles, but it’s best to check if there’s an age limit on standard policies or if a classic car policy is more suitable.

Does breakdown cover include Commercial Use?

Our standard breakdown cover policy covers vehicles for domestic use. You’ll need to add our Commercial Use product to be covered for the following:

 

  • Carrying items/people for money
  • Delivery or collection of goods
  • Transporting passengers
  • Carrying equipment, tools or materials
  • A combination of private/domestic and commercial purposes

 

If you call The AA out for a commercial vehicle and only have standard breakdown cover, we may not be able to help or may have to charge a service fee.

How do I compare breakdown cover?

Comparing breakdown cover helps you choose the right level for your needs. Our guide explains how to compare breakdown cover and shows what’s included in breakdown cover from the AA vs RAC.

How do I prevent car breakdowns?

The best way to avoid a breakdown is regular servicing and basic maintenance checks. Most cars need a service once a year or every 12,000 miles, but check your handbook for specifics.

 

You can follow these F-L-O-W-E-R checks at home:

 

  • Fuel – keep your tank topped up
  • Lights – check bulbs and clean headlights
  • Oil – check and top up regularly
  • Water – check engine coolant and windscreen wash
  • Electrics – maintain your battery by driving longer journeys
  • Rubber – check tyres for pressure and damage

 

These simple steps help prevent common breakdowns like flat batteries, tyre punctures or an overheated engine.

Do I need European breakdown cover?

European breakdown cover isn’t a legal requirement, but it’s recommended if you plan to drive abroad. Most UK policies don’t automatically cover Europe (some may cover the Republic of Ireland), so having European cover ensures you get roadside assistance and vehicle recovery in a foreign country.

 

Breaking down abroad can be stressful and costly, so European cover provides peace of mind and support when you need it most.

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Good to know

Facts and figure sources:

  1. National Highways ‘Vehicle removal flyer’, checked November 2025
  2. AA Annual Report & Accounts 2025 – c. 2,700 patrols, RAC Bidco Limited Annual Results 2024 – 1,700 patrols
  3. AA Annual Report, January 2024 (CEO’s statement). Detail: “…customers benefitted from our repair rate remaining high with around 4 in 5 breakdowns fixed at the roadside.”