Nissan opens new field quality centre

Nissan has opened a new field quality centre (FQC) to focus on its vehicle quality improvement process.

The centre will carry out a number of analysis projects to identify the root cause of any problems experienced by Nissan cars and develop a solution.

State-of-the-art testing equipment and measuring instruments have been installed at the base and are designed to replicate actual field conditions.

The findings of the testing processes will be fed back to Nissan’s technical centre to help inform the development of future generation vehicles.

Kazumasa Katoh, Nissan senior vice-president, said: "The FQC will boost Nissan’s ability to deliver higher customer satisfaction.

"At the FQC, we will work to improve the quality of Nissan’s vehicles from every aspect in accordance with the Nissan product quality policy."

The manufacturer has invested around 900 million yen (£3.65 million) into the quality centre, which employs approximately 210 workers and covers an area of 4,400 square metres.


About Author