Electric car breakdown cover

Having AA breakdown cover is important because it means you can have peace of mind knowing that help is just a call away if your electric vehicle breaks down.

Combustion cars can break down for a number of reasons, including problems with the engine, battery or because of using the wrong fuel. However, some combustion car breakdown causes can also apply to electric vehicles, like flat tyres for example.

Electric vehicles breakdown causes are usually related to the battery. Whether it's a sudden loss of charge or problems with the battery management system, these issues can leave you stuck without the right support. Luckily, our expert patrols are able to handle issues with either type of vehicle.

Electric cars can be viewed as more reliable depending on your needs. They require less maintenance because they don’t need oil changes or exhaust system repairs. However, they can have their own problems, like battery wear over time, limited driving range, and the need for charging stations. The reliability of an electric car varies based on the brand, model, and how well it's maintained, much like petrol and diesel cars.

Yes, you can manually push an electric car. Before you do anything make sure it's in neutral and the parking brake is off. Check your owner's manual for specific instructions. Have someone in the driver’s seat to steer and control the brakes. Push on a flat surface to avoid extra risks.

Firstly, stay safe. Follow this link for safety steps: breakdown safety

Next, contact us so we can get help to you as quickly as possible.

You can use our app to let us know you've broken down and send us your location. Our tap and track feature lets you track the mechanic as they arrive at your car.

Share your location on our quick online form and we'll send a mechanic out to you.

Give us a call to let us know you've broken down. We'll get you sorted.

Yes, we cover non-commercial vehicle as standard, including cars, vans, motorbikes and electric vehicles (including e-motorbikes) – with no extra premium to pay. We do not cover electric bicycles, pedal bicycles or scooters.

All our patrols are qualified to attend, diagnose and carry out repairs on electric and hybrid vehicles. Repairs to high voltage (HV) batteries can't be completed at the roadside, but our patrols are qualified to make HV systems safe for recovery and further diagnosis.

No. Your breakdown cover with us includes electric and hybrid vehicles, not just petrol and diesel ones. That means you don't need a different policy if you drive an electric car.

Yes. Let us know you've broken down and we'll send out one of our trusted mechanics to tow you to a local garage or the nearest charging point if there is a battery related problem.

If your electric car runs out of charge on the motorway, don't worry – we can help. We'll tow you to the nearest charging station or to another destination – whichever's closer. Just contact us and we'll get you going again.

Download our handy app to make sure you don't run out of battery out the road. We've got more than 500 charging stations listed to help you find one nearby.

Call our free helpline on 0330 053 0460

If you need information in large print, audio or Braille, just ask – you can email our customer services team at [email protected], or let us know when you call our helpline.

If you’ve broken down, you can text us on 07860 027 999

To use the Next Generation Texting Service (NGTS – formerly known as Text Relay), just add 18001 at the start of any of our numbers.

If your current situation is affecting how you manage your finances and you require additional help or support, call us on 0330 053 0460

If you require any additional adjustments (e.g. documents in large print, audio or Braille) or you need us to tailor our service to your specific requirements in the event of a breakdown, call us on 0330 053 0460

Textphone users can prefix this number with 18001

Follow these four steps if you break down:

1 – Make sure you’re in a safe place. Move your vehicle off the road if possible, or pull up onto the hard shoulder if you’re on the motorway.

2 – Stay well away from moving traffic – it’s usually safest to get out of your car (using the doors facing away from passing traffic) and wait behind a barrier.

3 – Put your hazard warning lights on and wear a reflective jacket, if you have one.

4 – Once you’re safe, give us a call. We’ll come and rescue you, even if you’re not a member yet.

If you’re already with us, you can also report a breakdown and pinpoint your location using our app. It's the fastest way to ask us for help and track our arrival.

Find out more on what to do if your car breaks down

If you’ve got vehicle cover, change your vehicle details as soon as you can.

With single, joint or family personal cover, you'll only need to change your vehicle details if you have Commercial Use or Parts and Garage Cover added to your policy.

It's simple to change your vehicle details online, and we’ll check that your new vehicle is eligible (terms and conditions apply).

We'll help with breakdowns that happen from 24 hours after you’ve updated us.

If you have Tyre Cover, you’ll only be able to claim for tyre repairs or replacements after the first 7 days. 

If you have Parts and Garage Cover, you’ll only be able to claim for new faults that occur after the first 14 days.