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  • Choose a topic

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  • Suggestions and contact options

    • step back Emergency numbers & contacts

    • step back I've broken down in the UK

      Use the app

      Member? Our app is the quickest way for us to find you and get you back on the road.

      Download our app
      Call us

      We'll get you back on the road – whether you're a member or not.

      0800 88 77 66

      Open today 24/7
      Press to call
      Calls are free of charge.
    • step back I've broken down in Europe

      Call us

      We'll help to get you back on the road – whether you're a member or not.

      00 800 88 77 66 55

      Open today 24/7
      Press to call
    • step back I've lost my keys

      Call Key Assist

      The easiest and fastest way to get new car keys sorted.

      0800 048 2800

      Saturday 7am to 10pm
      Sunday 7am to 10pm
      Monday 7am to 10pm
      Tuesday 7am to 10pm
      Wednesday 7am to 10pm
      Thursday 7am to 10pm
      Friday 7am to 10pm
      Press to call
      Calls are free of charge.
      Gold members with key insurance

      For any keys, make a claim (the fob must be with keys and been active for 14 days).

      0345 303 4023

      Open today 24/7
      Press to call
      Landline calls cost standard UK rate. Calls from mobiles vary.
    • step back I have a boiler or home emergency

      For boiler and home cover members

      To request an home emergency repair, call us on

      0800 316 3983

      Open today 24/7
      Call us
      Calls are free of charge.
      If you're not a customer

      If you don't have a policy with us or your issue isn't covered by your policy, we can still arrange a one-off emergency repair service.

      0800 197 4184

      Open today 24/7
      Press to call
      Calls are free of charge.
    • step back Breakdown

    • step back I've broken down

      Use the app

      Member? Our app is the quickest way for us to find you and get you back on the road.

      Download our app
      Call us

      We'll get you back on the road – whether you're a member or not.

      0800 88 77 66

      Open today 24/7
      Press to call
      Calls are free of charge.
    • step back I'd like to buy UK breakdown cover

      Buy online

      Find the right package to suit your needs.

      Buy now
      Call us

      For a breakdown cover quote.

      0800 085 2721

      Saturday 9am to 5pm
      Sunday Closed
      Monday 8am to 8pm
      Tuesday 8am to 8pm
      Wednesday 8am to 8pm
      Thursday 8am to 8pm
      Friday 8am to 8pm
      Press to call
      Calls are free of charge.
    • step back I'd like to make changes to my breakdown cover

      Call us

      For anything else.

      0343 316 4444

      Saturday 9am to 5pm
      Sunday Closed
      Monday 8am to 8pm
      Tuesday 8am to 8pm
      Wednesday 8am to 8pm
      Thursday 8am to 8pm
      Friday 8am to 8pm
      Press to call
      Landline calls cost standard UK rate. Calls from mobiles vary.
    • step back I need to renew my breakdown cover

      Call us

      0343 316 4444

      Saturday 9am to 5pm
      Sunday Closed
      Monday 8am to 8pm
      Tuesday 8am to 8pm
      Wednesday 8am to 8pm
      Thursday 8am to 8pm
      Friday 8am to 8pm
      Press to call
      Landline calls cost standard UK rate. Calls from mobiles vary.
    • step back I wish to cancel my breakdown cover

      Call us

      0343 316 4444

      Saturday 9am to 5pm
      Sunday Closed
      Monday 8am to 8pm
      Tuesday 8am to 8pm
      Wednesday 8am to 8pm
      Thursday 8am to 8pm
      Friday 8am to 8pm
      Press to call
      Landline calls cost standard UK rate. Calls from mobiles vary.
    • step back I have a general query about my breakdown cover

      Download the app

      Check your level of cover, report breakdowns and get rescued faster. Get real-time road info and special offers.

      Download the app
      Call us

      0343 316 4444

      Saturday 9am to 5pm
      Sunday Closed
      Monday 8am to 8pm
      Tuesday 8am to 8pm
      Wednesday 8am to 8pm
      Thursday 8am to 8pm
      Friday 8am to 8pm
      Press to call
      Landline calls cost standard UK rate. Calls from mobiles vary.
    • step back I need to make a parts and garage claim

      Call us

      To make a claim under your parts and garage cover, you'll first need to call us for breakdown assistance. If a garage repair is needed, contact our claims helpline before the work begins.

      0344 579 0042

      Saturday 9am to 1pm
      Sunday Closed
      Monday 9am to 6pm
      Tuesday 9am to 6pm
      Wednesday 9am to 6pm
      Thursday 9am to 6pm
      Friday 9am to 6pm
      Press to call
      Landline calls cost standard UK rate. Calls from mobiles vary.
    • step back I have a business breakdown cover query

      Call us

      0800 551188

      Saturday Closed
      Sunday Closed
      Monday 9am to 5pm
      Tuesday 9am to 5pm
      Wednesday 9am to 5pm
      Thursday 9am to 5pm
      Friday 9am to 5pm
      Press to call
      Calls are free of charge.
    • step back I have a European breakdown cover query

      Online

      Planning a trip to Europe? We've got you covered. Find the best deal for your needs, online

      Buy now
      Call us

      0800 072 3279

      Saturday 9am to 5pm
      Sunday Closed
      Monday 8am to 8pm
      Tuesday 8am to 8pm
      Wednesday 8am to 8pm
      Thursday 8am to 8pm
      Friday 8am to 8pm
      Press to call
      Calls are free of charge.
    • step back Vehicle

    • step back I need car insurance

      Online

      View our latest deals and get an instant quote

      Get a quote
      Call us

      Need help buying online.

      0800 316 2456

      Saturday 9am to 5pm
      Sunday Closed
      Monday 8am to 8pm
      Tuesday 8am to 8pm
      Wednesday 8am to 8pm
      Thursday 8am to 8pm
      Friday 8am to 8pm
      Press to call
      Calls are free of charge.
    • step back I need motorbike insurance

      Online

      View latest deals and get an instant quote

      Get a quote
      Call us

      Need help buying online.

      0344 335 2932

      Saturday 9am to 4pm
      Sunday Closed
      Monday 9am to 8pm
      Tuesday 9am to 8pm
      Wednesday 9am to 8pm
      Thursday 9am to 8pm
      Friday 9am to 6pm
      Press to call
      Landline calls cost standard UK rate. Calls from mobiles vary.
    • step back I need van insurance

      Online

      View latest deals and get an instant quote

      Get a quote
      Call us

      Need help buying online.

      0800 009 3519

      Saturday 9am to 4pm
      Sunday Closed
      Monday 9am to 8pm
      Tuesday 9am to 8pm
      Wednesday 9am to 8pm
      Thursday 9am to 8pm
      Friday 9am to 6pm
      Press to call
      Calls are free of charge.
    • step back I need to change my vehicle insurance details

      Call us

      To update your personal or policy details.

      0370 533 2211

      Saturday 9am to 5pm
      Sunday Closed
      Monday 8am to 8pm
      Tuesday 8am to 8pm
      Wednesday 8am to 8pm
      Thursday 8am to 8pm
      Friday 8am to 8pm
      Press to call
      Landline calls cost standard UK rate. Calls from mobiles vary.
    • step back I need to renew my vehicle insurance

      Call us

      0370 160 0138

      Saturday 9am to 5pm
      Sunday Closed
      Monday 8am to 8pm
      Tuesday 8am to 8pm
      Wednesday 8am to 8pm
      Thursday 8am to 8pm
      Friday 8am to 8pm
      Press to call
      Landline calls cost standard UK rate. Calls from mobiles vary.
    • step back I need to cancel my vehicle insurance

      Call us

      0370 160 0138

      Saturday 9am to 5pm
      Sunday Closed
      Monday 8am to 8pm
      Tuesday 8am to 8pm
      Wednesday 8am to 8pm
      Thursday 8am to 8pm
      Friday 8am to 8pm
      Press to call
      Landline calls cost standard UK rate. Calls from mobiles vary.
    • step back I need to repair my windscreen

      Call us

      Got windscreen cover? Make a claim.

      0800 269 622

      Open today 24/7
      Press to call
      Calls are free of charge.
    • step back I've got questions about vehicle insurance

      Call us

      0370 533 2211

      Saturday 9am to 5pm
      Sunday Closed
      Monday 8am to 8pm
      Tuesday 8am to 8pm
      Wednesday 8am to 8pm
      Thursday 8am to 8pm
      Friday 8am to 8pm
      Press to call
      Landline calls cost standard UK rate. Calls from mobiles vary.
    • step back Money

    • step back I've got questions about my family investments ISA

      Call us

      If your ISA was opened after October 2015

      0333 220 5069

      Saturday 9am to 1pm
      Sunday Closed
      Monday 9am to 7pm
      Tuesday 9am to 7pm
      Wednesday 9am to 7pm
      Thursday 9am to 7pm
      Friday 9am to 7pm
      Press to call
      Landline calls cost standard UK rate. Calls from mobiles vary.
    • step back I've got questions about my savings account

      Call us

      If account was open before 2 September 2015

      0345 603 6302

      Saturday 8am to 8pm
      Sunday Closed
      Monday 8am to 8pm
      Tuesday 8am to 8pm
      Wednesday 8am to 8pm
      Thursday 8am to 8pm
      Friday 8am to 8pm
      Press to call
      Landline calls cost standard UK rate. Calls from mobiles vary.
    • step back I've got questions about my loan

      Call us

      If you've had a Bank of Ireland loan under 2 years.

      0345 241 1308

      Saturday 9am to 6pm
      Sunday 10am to 4pm
      Monday 8:30am to 8pm
      Tuesday 8:30am to 8pm
      Wednesday 8:30am to 8pm
      Thursday 8:30am to 8pm
      Friday 8:30am to 8pm
      Press to call
      Landline calls cost standard UK rate. Calls from mobiles vary.
      Call us

      If you took a Co-operative Bank loan after September 2009

      03457 212 212

      Saturday 9am to 6pm
      Sunday 9am to 6pm
      Monday 8am to 9pm
      Tuesday 8am to 9pm
      Wednesday 8am to 9pm
      Thursday 8am to 9pm
      Friday 8am to 9pm
      Press to call
      Landline calls cost standard UK rate. Calls from mobiles vary.
      Call us

      If you took an AA Personal Finance Limited loan before August 2009.

      0345 606 1651

      Saturday 8:30am to 6pm
      Sunday 9:30am to 5:30pm
      Monday 8:30am to 6pm
      Tuesday 8:30am to 6pm
      Wednesday 8:30am to 6pm
      Thursday 8:30am to 6pm
      Friday 8:30am to 6pm
      Press to call
      Landline calls cost standard UK rate. Calls from mobiles vary.
    • step back I've got questions about my credit card

      Call us

      If you got a Bank of Ireland card after July 2015

      0345 600 5606

      Saturday 10am to 5pm
      Sunday 10am to 5pm
      Monday 8am to 6pm
      Tuesday 8am to 6pm
      Wednesday 8am to 6pm
      Thursday 8am to 6pm
      Friday 8am to 6pm
      Press to call
      Landline calls cost standard UK rate. Calls from mobiles vary.
      Call us

      If you got an MBNA card before July 2015

      0800 917 8612

      Open today 24/7
      Press to call
      Calls are free of charge.
    • step back I want to apply for a mortgage

      Apply online

      Find out more about our range of deals exclusively for AA members

      Apply
      Call us

      0800 169 6040

      Saturday 9am to 2pm
      Sunday Closed
      Monday 8:30am to 8pm
      Tuesday 8:30am to 8pm
      Wednesday 8:30am to 8pm
      Thursday 8:30am to 8pm
      Friday 8:30am to 8pm
      Press to call
      Calls are free of charge.
    • step back I've got questions about my mortgage

      Call us

      0345 300 8000

      Saturday Closed
      Sunday Closed
      Monday 8:30am to 6pm
      Tuesday 8:30am to 6pm
      Wednesday 8:30am to 6pm
      Thursday 8:30am to 6pm
      Friday 8:30am to 6pm
      Press to call
      Landline calls cost standard UK rate. Calls from mobiles vary.
    • step back I've got questions about my Spend and Earn Card

      Call us

      0345 340 3177

      Saturday Closed
      Sunday Closed
      Monday 9am to 6pm
      Tuesday 9am to 6pm
      Wednesday 9am to 6pm
      Thursday 9am to 6pm
      Friday 9am to 6pm
      Press to call
      Landline calls cost standard UK rate. Calls from mobiles vary.
    • step back I've got questions about my Travel Currency card

      Call us

      0345 340 3177

      Saturday Closed
      Sunday Closed
      Monday 9am to 6pm
      Tuesday 9am to 6pm
      Wednesday 9am to 6pm
      Thursday 9am to 6pm
      Friday 9am to 6pm
      Press to call
      Landline calls cost standard UK rate. Calls from mobiles vary.
    • step back Home

    • step back I need home insurance

      Online

      View latest deals, try our home contents insurance calculator, and get a quote

      Get a quote
      Call us

      Need help using the online journey.

      0800 197 6169

      Saturday 9am to 5pm
      Sunday Closed
      Monday 8am to 8pm
      Tuesday 8am to 8pm
      Wednesday 8am to 8pm
      Thursday 8am to 8pm
      Friday 8am to 8pm
      Calls are free of charge.
    • step back I need to change my home insurance details

      Call us

      0370 606 1617

      Saturday 9am to 5pm
      Sunday Closed
      Monday 8am to 8pm
      Tuesday 8am to 8pm
      Wednesday 8am to 8pm
      Thursday 8am to 8pm
      Friday 8am to 8pm
      Press to call
      Landline calls cost standard UK rate. Calls from mobiles vary.
    • step back I need to renew my home insurance

      Call us

      0370 606 1617

      Saturday 9am to 5pm
      Sunday Closed
      Monday 8am to 8pm
      Tuesday 8am to 8pm
      Wednesday 8am to 8pm
      Thursday 8am to 8pm
      Friday 8am to 8pm
      Press to call
      Landline calls cost standard UK rate. Calls from mobiles vary.
    • step back I have a question about my home insurance

      Call us

      0370 606 1617

      Saturday 9am to 5pm
      Sunday Closed
      Monday 8am to 8pm
      Tuesday 8am to 8pm
      Wednesday 8am to 8pm
      Thursday 8am to 8pm
      Friday 8am to 8pm
      Press to call
      Landline calls cost standard UK rate. Calls from mobiles vary.
    • step back I need to make a home insurance claim

      Call us

      0370 606 1617

      Saturday 9am to 5pm
      Sunday Closed
      Monday 8am to 8pm
      Tuesday 8am to 8pm
      Wednesday 8am to 8pm
      Thursday 8am to 8pm
      Friday 8am to 8pm
      Press to call
      Landline calls cost standard UK rate. Calls from mobiles vary.
    • step back I'd like to get covered for any emergency boiler or home repairs work

      Call us

      0800 197 0610

      Saturday 9am to 5pm
      Sunday Closed
      Monday 8am to 8pm
      Tuesday 8am to 8pm
      Wednesday 8am to 8pm
      Thursday 8am to 8pm
      Friday 8am to 8pm
      Press to call
      Calls are free of charge.
    • step back I have a boiler or home emergency

      For boiler and home cover members

      To request an home emergency repair, call us on

      0800 316 3983

      Open today 24/7
      Calls are free of charge
      If you're not a customer

      If you don't have a policy with us or your issue isn't covered by your policy, we can still arrange a one-off emergency repair service.

      0800 197 4184

      Open today 24/7
      Calls are free of charge
    • step back I need to make changes to my boiler and home cover details

      Call us

      0370 060 0116

      Saturday 9am to 5pm
      Sunday Closed
      Monday 8am to 8pm
      Tuesday 8am to 8pm
      Wednesday 8am to 8pm
      Thursday 8am to 8pm
      Friday 8am to 8pm
      Press to call
      Landline calls cost standard UK rate. Calls from mobiles vary.
    • step back Feedback or complain

    • step back About our products or services

      Call us

      With your case, membership, policy or reference number.

      0344 209 0556

      Saturday Closed
      Sunday Closed
      Monday 9am to 5pm
      Tuesday 9am to 5pm
      Wednesday 9am to 5pm
      Thursday 9am to 5pm
      Friday 9am to 5pm
      Press to call
      Landline calls cost standard UK rate. Calls from mobiles vary.
    • step back About our driving school

      Call us

      0800 607 080

      Saturday 9am to 5pm
      Sunday Closed
      Monday 8:30am to 8pm
      Tuesday 8:30am to 8pm
      Wednesday 8:30am to 8pm
      Thursday 8:30am to 8pm
      Friday 8:30am to 8pm
      Press to call
      Calls are free of charge.
    • step back About our savings accounts

      Call us

      0345 603 6302

      Saturday 8am to 8pm
      Sunday Closed
      Monday 8am to 8pm
      Tuesday 8am to 8pm
      Wednesday 8am to 8pm
      Thursday 8am to 8pm
      Friday 8am to 8pm
      Press to call
      Landline calls cost standard UK rate. Calls from mobiles vary.
    • step back About our loans

      Call us

      For AA Personal Finance Limited loans

      0345 606 1651

      Saturday 8:30am to 6pm
      Sunday 9:30am to 5:30pm
      Monday 8:30am to 6pm
      Tuesday 8:30am to 6pm
      Wednesday 8:30am to 6pm
      Thursday 8:30am to 6pm
      Friday 8:30am to 6pm
      Press to call
      Landline calls cost standard UK rate. Calls from mobiles vary.
      Call us

      For Co-operative Bank loans

      03457 212 212

      Saturday 9am to 6pm
      Sunday 9am to 6pm
      Monday 8am to 9pm
      Tuesday 9pm to 9pm
      Wednesday 8am to 9pm
      Thursday 8am to 9pm
      Friday 8am to 9pm
      Press to call
      Landline calls cost standard UK rate. Calls from mobiles vary.
      Call us

      For Creation Consumer Finance Limited loans

      0345 241 1308

      Saturday 9am to 6pm
      Sunday 9am to 6pm
      Monday 8am to 9pm
      Tuesday 9pm to 9pm
      Wednesday 8am to 9pm
      Thursday 8am to 9pm
      Friday 8am to 9pm
      Press to call
      Landline calls cost standard UK rate. Calls from mobiles vary.
    • step back About our bank cards

      Call us

      For spend and Earn cards

      0345 340 3177

      Saturday Closed
      Sunday Closed
      Monday 9am to 6pm
      Tuesday 9am to 6pm
      Wednesday 9am to 6pm
      Thursday 9am to 6pm
      Friday 9am to 6pm
      Press to call
      Landline calls cost standard UK rate. Calls from mobiles vary.
      Call us

      For Travel Currency cards

      0345 340 3177

      Saturday Closed
      Sunday Closed
      Monday 9am to 6pm
      Tuesday 9am to 6pm
      Wednesday 9am to 6pm
      Thursday 9am to 6pm
      Friday 9am to 6pm
      Press to call
      Landline calls cost standard UK rate. Calls from mobiles vary.
      Call us

      For credit cards

      0800 917 8612

      Open today 24/7
      Press to call
      Calls are free of charge.
    • step back Driving school

    • step back I want to book driving lessons

      Book online

      Book lessons
      Call us

      0800 587 0087

      Saturday 9am to 5pm
      Sunday Closed
      Monday 8:30am to 8pm
      Tuesday 8:30am to 8pm
      Wednesday 8:30am to 8pm
      Thursday 8:30am to 8pm
      Friday 8:30am to 8pm
      Press to call
      Calls are free of charge.
    • step back I want to become a driving instructor

      Call us

      Not yet qualified? Learn about training opportunities.

      0800 316 0331

      Saturday 9am to 4pm
      Sunday Closed
      Monday 9am to 8pm
      Tuesday 9am to 8pm
      Wednesday 9am to 8pm
      Thursday 9am to 8pm
      Friday 9am to 5:30pm
      Press to call
      Calls are free of charge.
    • step back I want to apply to be an AA driving instructor

      Call us

      Already qualified? Join our franchise.

      0800 587 0086

      Saturday 9am to 4pm
      Sunday Closed
      Monday 9am to 8pm
      Tuesday 9am to 8pm
      Wednesday 9am to 8pm
      Thursday 9am to 8pm
      Friday 9am to 5:30pm
      Press to call
      Calls are free of charge.
      Get help online

      See how to boost your business.

      Find out more
    • step back Using our services

    • step back I have a disability and need tailored vehicle assistance

      Call our disability helpline

      Free for Members, providing practical advice, adaptation options and tailored breakdown solutions to support your driving needs.

      0800 26 20 50

      Open today 24/7
      Press to call
      Calls are free of charge.
    • step back I want large print, audio or Braille documents

    • step back I'm hard of hearing and need to know the most accessible way to report a breakdown

      Use the app

      The quickest and easiest way to get you back on the road. Apply hard of hearing settings when you download. After you report your breakdown, we can communicate by text.

      Download our app
    • step back I need help logging in to My AA

      My AA FAQs

      If you need any help with registering an account and logging in.

      Visit My AA FAQs
      Register for My AA

      If you're an insurance or Home Membership customer, My AA is the easiest and quickest way to view and manage your policies.

      Register now

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