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To discuss your renewal or request an upgrade call:

0800 980 6239

Lines are open Monday to Friday 8am to 8pm, Saturday 9am to 5pm.

Remember to have one of the following ready when you call:

• Car insurance policy number.
• Car insurance renewal quote reference.

We're here to help 24 hours a day, 365 days a year

If you're unfortunate enough to have an accident, injury, loss or damage regardless of fault, our claim advisors are ready to help. To make a claim, call:

0800 269 622

Please have your policy number handy when calling. Your policy number is on your Statement of Insurance.

When you call AA Claimline, your personal claim advisor will explain all the available options, and assist you through every step of the claims process. Then, once the incident report has been completed, you will be passed to either your insurer or ClaimFast (our preferred accident management company) to progress your claim.

Your AA personal claim advisor will contact you in a week to discuss how your claim is progressing, and see if we can be of any assistance.

Car insurance claim help tips

Before you call, read our advice about making a car insurance claim.

Call us to discuss your policy query

0370 533 2211

Where can I find proof of my no claims discount?

The renewal or cancellation notice from your previous insurer will contain proof of your no claims discount.

If you already have car insurance with us, the number of years no claims discount is shown on your statement of insurance. You'll have received a copy at purchase or renewal, either by post or in your online account.

If you need a replacement statement of insurance, please call us on 0370 533 2211.

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