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If you're an existing telematics customer and want to talk about your policy, call us on 0330 053 0120.

Or if you need standard comprehensive or third party, fire and theft car insurance, we can help.

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Policy documents

Our car insurance products

The policy documents below relate to our standard car insurance.

If you have AA Silver, Gold or Platinum car insurance, please refer to the policy documents shown when you purchased the policy.

Your AA Silver, Gold or Platinum policy documents are also available in your account, unless you asked for them to be posted.

The Car Insurance Policy Booklet contains the full terms and conditions for AA Car Insurance, and tells you about the main features and limits of the policy.

Policies purchased from 8 December 2021, or renewed from 8 January 2022 onwards:

Car Insurance Policy Booklet

Find out what's insured and what isn't covered in our comprehensive car insurance:

Find out what's insured and what isn't covered in our third party, fire and theft car insurance:

If you need the policy booklet information in large print, audio or Braille, please call us on:

0370 533 2211

You can also contact us using Relay UK (formerly Next Generation Text).

Previous policy booklet

Policies purchased between 2 March 2021 and 7 December 2021, or renewed between 2 April 2021 and 7 January 2022:

Car Insurance Policy Booklet

AA Smart Insurance

Policies purchased between 28 November 2019 and 30 May 2022:

Additional Terms and Conditions

About your contract with AA Insurance Services

Please read this PDF summarising your contract with AA Insurance Services and the services we offer:

About your contract with AA Insurance Services

Updated November 2023.

Already have an AA Car Insurance policy?

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Information and policy documents for additional extras

Good to know

Defaqto 5 Star Rating. AA comprehensive car insurance has been given a 5 Star Rating from Defaqto. Defaqto is a leading financial information, ratings and fintech business, helping consumers, financial institutions and financial advisers make better informed decisions.

The underwriter of your car insurance policy will be provided from our panel of insurers.

AA Car Insurance is arranged by Automobile Association Insurance Services Limited. Registered office: Fanum House, Basing View, Basingstoke, Hampshire RG21 4EA. Registered in England and Wales number 2414212.

Automobile Association Insurance Services Limited is authorised and regulated by the Financial Conduct Authority (FCA), Financial Services Register number 310562.

Smart Insurance enquiries

0330 053 0120

Lines are open Monday to Friday 8am to 7pm, Saturday 9am to 5pm.

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