What claims are not covered
- Where the total cost of the claim is less than the excess payable on the car insurance policy.
- Where you haven't been left out of pocket. For instance, if you were able to recover your policy excess through another insurance policy, such as Motor Legal Assistance cover.
- Incidents that happen before the start of your policy.
- Policy excesses related to: glass (windscreen, sunroof and windows); personal effects; accessories; or audio and visual equipment such as car phones, satnav, CD players and radios.
