Motor Legal Assistance

Enhance your car insurance with extra legal cover

24/7 helpline – legal advice whenever you need it

Get legal help to claim compensation

Where the other driver is to blame for a car accident and it's more likely than not your case will be successful, you'll get help to claim for injuries or costs which aren't covered by your car insurance.

By adding Motor Legal Assistance you can get up to £100,000 in legal assistance to reclaim:1
  • Your car insurance policy excess
  • Alternative transport costs
  • Loss of earnings
  • Compensation for injuries received in an accident

    1 Motor Legal Assistance is optional for Silver car insurance but is included with Gold and Platinum car insurance. You can add Motor Legal Assistance when you get a quote.

    There are no solicitor fees to pay, so you keep all of your damages.

    Other benefits of Motor Legal Assistance

    • 24/7 legal advice helpline
      Get advice on any legal matter from a specialist team of legal professionals. Advice is available whenever you need it.

    • Motor prosecution defence
      Up to £10,000 of legal costs and assistance, and if necessary representation in court, to defend you against charges relating to motoring offences that attract penalty points.

    • Motor contract disputes
      Up to £10,000 of legal costs to represent or defend you if there is a dispute following the purchase or sale of your car, or a dispute about goods or services for your car.

    • Legal document templates
      A range of motoring related online legal documents, like making a formal complaint to a garage about poor quality workmanship.

    • Driver Confidence lessons with AA Driving School
      Regain your confidence behind the wheel after a car accident. Each driver can claim 2 hours tuition with the AA.
Policy booklets

Please read all of the information relating to your policy before you buy Car Hire cover.

Silver, Gold or Platinum car insurance

Policies purchased or renewed from 30 December 2023:

Car Insurance Policy Booklet

Policies purchased between 1 March 2023 and 29 December 2023:

Car Insurance Policy Booklet

Standard car insurance

Policies purchased from 8 December 2021, or renewed from 8 January 2022 onwards:

Motor Legal Assistance Policy Wording

Legal document templates

If you need to complain to a garage or appeal against a parking ticket, it can be time-consuming to find out your rights and how to make a complaint.

Drafted by a solicitor, these useful letter templates can save you time and help you to defend your rights with reference to the law that applies in each situation.

Register with your car insurance policy number to access a range of free online motoring documents. Other non-motoring legal documents are available to purchase, including a will.

    Motoring document templates available
  1. Demand a refund from a car dealer for a faulty vehicle
  2. Refuse a car dealer's denial of liability (follow up letter)
  3. Request repair of a faulty vehicle from a car dealer
  4. Complain to a garage about substandard vehicle servicing
  5. Dispute a vehicle service charge
  6. Complain about damage to your vehicle during service and repair work
  7. Appeal against a parking ticket
  8. Letter requesting evidence about a motoring offence
  9. Notice of Intended Prosecution (follow up letter, to be used when the registered keeper is unable to confirm who was driving)
  10. Letter to finance company requesting repair of faulty vehicle
  11. Demand compensation from a careless driver
Good to know

Motor Legal Assistance is underwritten by Acromas Insurance Services Limited.

AA Car Insurance is arranged by Automobile Association Insurance Services Limited. Registered office: Fanum House, Basing View, Basingstoke, Hampshire RG21 4EA. Registered in England and Wales number 2414212.

Automobile Association Insurance Services Limited is authorised and regulated by the Financial Conduct Authority (FCA), Financial Services Register number 310562.

Contact AA Legal Services

If you want to ask a question about legal assistance, you can send us an email. Please include:

  • Your name

  • Address

  • Phone number

  • Available time to contact you Monday to Friday 9am to 5pm

  • Policy number

  • Brief description of your issue
Email us
Car insurance

0330 053 0228

Lines are open Monday to Friday 8am to 7pm, Saturday 9am to 5pm.

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24/7 legal advice helpline

0345 070 0933

Call charges depend on your phone provider.

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