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Motor Legal Assistance

Enhance your car insurance with extra legal cover

24/7 helpline – legal advice whenever you need it

Get a car insurance quote

Get legal help to claim compensation

Motor Legal Assistance is included with Gold and Platinum car insurance. You can add Motor Legal Assistance to Silver car insurance when you get a quote.

Where the other driver is to blame for a car accident and it's more likely than not your case will be successful, you'll get help to claim for injuries or costs which aren't covered by your policy.

You can get up to £100,000 in legal assistance to reclaim:

  • Your car insurance policy excess
  • Alternative transport costs
  • Loss of earnings
  • Compensation for injuries received in an accident

There are no solicitor fees to pay, so you keep all of your damages.

Other benefits of Motor Legal Assistance

  • 24/7 legal advice helpline
    Get advice on any legal matter from a specialist team of legal professionals. Advice is available whenever you need it.

  • Motor prosecution defence
    Up to £10,000 of legal costs and assistance, and if necessary representation in court, to defend you against charges relating to motoring offences that attract penalty points.

  • Motor contract disputes
    Up to £10,000 of legal costs to represent or defend you if there is a dispute following the purchase or sale of your car, or a dispute about goods or services for your car.

  • Legal document templates
    A range of motoring related online legal documents, like making a formal complaint to a garage about poor quality workmanship.

  • Driver Confidence lessons with AA Driving School
    Regain your confidence behind the wheel after a car accident. Each driver can claim 2 hours tuition with the AA.

Car insurance

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About motor legal assistance

Motor legal assistance can help if you need to cover costs yourself after a road accident that wasn't your fault. With AA car insurance, this extra cover gives drivers clear legal support, practical help and reassurance when they need to recover uninsured losses or deal with certain motoring disputes.

What is motor legal assistance?

Motor legal assistance – also called motor legal protection or legal cover car insurance – is either an integrated feature or an optional add-on with your motor policy that helps with legal costs after certain motoring problems.

Liability for an accident means who is legally responsible. If another driver or third party is liable, legal assistance may help you pursue uninsured losses from them or their insurer.

This is different from standard car insurance, which focuses on damage to your car or to a third party's vehicle, and other insured events. Motor legal assistance is about legal help and recovering unexpected financial losses arising from an incident.


What does motor legal assistance cover?

The motor legal assistance option available with AA car insurance can provide up to £100,000 for legal costs to reclaim uninsured losses after a non-fault accident. However, your case must have a likely 51% and above chance of success.

It also comes with a 24/7 legal advice helpline, which can be useful if you need guidance quickly.

Uninsured losses can include your policy excess, loss of earnings, alternative transport costs, or compensation for injuries after a non-fault accident.

The AA cover goes further. It includes up to £10,000 of defence representation costs for certain motoring offences that attract penalty points. Plus up to £10,000 in legal representation for motor contract disputes such as when buying or selling a car, or disputes over goods or services for your car.

In some non-fault accidents, cover can work alongside wider policy benefits such as the uninsured driver promise, which protects your no claims discount and excess where an uninsured driver is identified.


What isn't covered by motor legal assistance?

A common misconception is that motor legal assistance pays for every legal problem linked to driving. It's not a substitute for your main car insurance policy, and it doesn't cover uninsured losses where there is a low chance of winning the case. It also doesn't mean every accident turns into a legal claim.

This type of cover is generally helpful when another driver is at fault. If you caused the accident, your comprehensive policy may cover repairs or third-party costs, but motor legal assistance is not there to recover your own uninsured losses.

Drivers should also remember that legal assistance is separate from personal injury or vehicle repair cover. It supports representation in specific situations rather than replacing the underlying insurance.


Who would benefit from motor legal assistance?

For many drivers, motor legal assistance is worth considering because relatively small losses can add up quickly after a non-fault accident. The policy excess, a few days of alternative travel and time off work can together become expensive. Having motor legal assistance may make it easier to recover those costs without arranging legal help yourself.

It may suit you if you drive regularly, rely on your car for work or family life, or want added reassurance in the event of an accident leading to a dispute. It may be less relevant if you're comfortable handling uninsured loss recovery on your own, though many drivers prefer the convenience and support of specialist help.

You usually buy this cover alongside your car insurance rather than as a standalone policy. With AA car insurance, motor legal assistance is included with the Gold and Platinum levels of cover, but is optional for Silver car insurance.

Car insurance extras

  • Breakdown Cover
  • Car Hire
  • Excess Protection
  • Motor Accident Plan
Policy booklets
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Please read all of the information relating to your policy before you buy Car Hire cover.

Silver, Gold or Platinum car insurance

Policies purchased or renewed from 30 December 2023:

Car Insurance Policy Booklet

Standard car insurance

Policies purchased between 8 December 2021 and 30 September 2024, or renewed between 8 January 2022 and 6 September 2024:

Motor Legal Assistance Policy Wording


Legal document templates
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If you need to complain to a garage or appeal against a parking ticket, it can be time-consuming to find out your rights and how to make a complaint.

Drafted by a solicitor, these useful letter templates can save you time and help you to defend your rights with reference to the law that applies in each situation.

Register with your car insurance policy number to access a range of free online motoring documents. Other non-motoring legal documents are available to purchase, including a will.

  • Register with your car insurance policy number
    Motoring document templates available
  1. Demand a refund from a car dealer for a faulty vehicle
  2. Refuse a car dealer's denial of liability (follow up letter)
  3. Request repair of a faulty vehicle from a car dealer
  4. Complain to a garage about substandard vehicle servicing
  5. Dispute a vehicle service charge
  6. Complain about damage to your vehicle during service and repair work
  7. Appeal against a parking ticket
  8. Letter requesting evidence about a motoring offence
  9. Notice of Intended Prosecution (follow up letter, to be used when the registered keeper is unable to confirm who was driving)
  10. Letter to finance company requesting repair of faulty vehicle
  11. Demand compensation from a careless driver
Good to know
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Motor Legal Assistance is underwritten by Acromas Insurance Services Limited.

AA Car Insurance is arranged by Automobile Association Insurance Services Limited. Registered office: Level 3, Plant, Basing View, Basingstoke, Hampshire RG21 4HG. Registered in England and Wales number 2414212.

Automobile Association Insurance Services Limited is authorised and regulated by the Financial Conduct Authority (FCA), Financial Services Register number 310562.

How to contact AA Legal Services

Motor Legal Assistance is included with Gold and Platinum car insurance. If you have Silver car insurance, your Statement of Fact will show if you have Motor Legal Assistance.

For a claim that involves uninsured loss recovery or personal injury compensation, call us on 0370 566 3663. Lines are open 24/7.

For costs to cover a driver confidence course, call us on 0370 566 3663. Lines are open 24/7.

For a motor contract dispute or a motor prosecution defence, call us on 0345 026 5156, Monday to Friday 9am to 5pm. Or you can send us an email. Please include:

  • Your name

  • Address

  • Phone number

  • Available time to contact you Monday to Friday 9am to 5pm

  • Policy number

  • Brief description of your issue
Email us

 

For any other queries regarding your Motor Legal Assistance cover, call our legal advice helpline on 0345 070 0933. Lines are open 24/7.

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