Your documents
The policy booklets contain full terms and conditions for buildings and contents cover. They also include a policy summary, which outlines the main features and limits of the cover.
If you need the policy booklet information in large print, audio or Braille, please call us on:
You can also contact us using Relay UK (formerly Next Generation Text).
Policies purchased from 8 December 2021, or renewed from 8 January 2022 onwards:
Buildings Insurance Policy Booklet
Policies purchased between 15 September 2021 and 7 December 2021, or renewed between 16 October 2021 and 7 January 2022:
Buildings Insurance Policy Booklet
Policies purchased between 2 April 2020 and 14 September 2021, or renewed between 2 May 2020 and 15 October 2021:
Buildings Insurance Policy Booklet
Policies purchased from 8 December 2021, or renewed from 8 January 2022 onwards:
Contents Insurance Policy Booklet
Policies purchased between 15 September 2021 and 7 December 2021, or renewed between 16 October 2021 and 7 January 2022:
Contents Insurance Policy Booklet
Policies purchased between 2 April 2020 and 14 September 2021, or renewed between 2 May 2020 and 15 October 2021:
Contents Insurance Policy Booklet
Policies purchased from 8 December 2021, or renewed from 8 January 2022 onwards:
Home Insurance Plus Policy Booklet
Policies purchased between 15 September 2021 and 7 December 2021, or renewed between 16 October 2021 and 7 January 2022:
Home Insurance Plus Policy Booklet
Policies purchased on or before 14 September 2021 with cover starting between 1 September 2020 and 13 November 2021, or
Policies renewed between 1 September 2020 and 15 October 2021:
Home Insurance Plus Policy Booklet
Please read this PDF summarising the services we offer:
Information about AA Insurance Services Limited
Updated March 2023.
AA Home Insurance is arranged by Automobile Association Insurance Services Limited. Registered office: Fanum House, Basing View, Basingstoke, Hampshire RG21 4EA. Registered in England and Wales number 2414212.
Automobile Association Insurance Services Limited is authorised and regulated by the Financial Conduct Authority (FCA), Financial Services Register number 310562.
Lines are open Monday to Friday 8am to 7pm, Saturday 9am to 5pm.
