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Vehicle helpline

Exclusive advice for Members

Help and advice for all your vehicle and motoring problems

Vehicle helpline article

Having technical troubles with your vehicle? Got a motoring-related question? Chances are we've got the answers you need – check out our extensive motoring advice.

But sometimes it helps to talk to an expert, too. That's why we're also at the end of the phone to help you out with any questions you might have, or problems you’re experiencing with your vehicle.

Our vehicle helpline – exclusively for Members – is manned by the same qualified and experienced advisors that provide technical support to our front-line call handlers and mobile mechanics. So, you can be sure that you're getting the same quality service as you'd expect from us at the roadside.

0370 142 0002

Lines are open from 7am - 8pm on Monday - Friday, and from 10am - 6pm on Saturday and Sunday.

Helping you out

We can help with any number of problems or questions you might have – such as:

  • Car faults and symptoms – we’ll diagnose the problem and give you advice, which could help you avoid a future breakdown
  • Service schedules – when does the cam belt need changing?
  • Warning lights on your dashboard.
  • Advice on motoring abroad, or driving in different weather conditions.
  • General maintenance advice – such as changing a wheel, or how to check your oil.
  • Warranties and repairs – should the manufacturer pay for repair?
  • After a breakdown – questions or advice after we've fixed your car at the roadside.