Manage My Card

Online card services

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Manage my card

Online Card Services allows you to:

  • transfer balances
  • order additional cards*
  • check your PIN
  • view statements
  • set up a direct debit and make payments
  • view and redeem your AA Reward Points

This service is available to you 24 hours a day, 7 days a week. It's secure and easy to use.

Points earning explained

AA Credit Cards reward spending by crediting AA Reward Points to your account that can be exchanged for a range of products and services, including cash back, AA products and shopping vouchers.

Get more information about earning points here.

Redeeming points

Once you have received your AA Credit Card and registered for Online Card Services, you will be able to access the online rewards catalogue to look at the wide range of redemption options available to you. Just choose the 'redeem your points' link to go through to the rewards catalogue (the link will be visible once you've spent on your card).

See more information about the redemption options.

Contact us

Email us

To email the team directly and securely, log in to Online Card Services above and email us using the Communcations Centre. This will ensure your query goes straight to the right team to be answered. Alternatively you may find answers to your questions in the FAQs.

Useful telephone numbers

If you're an existing customer, here are the telephone numbers to ring if you need help with any of the following:

Customer services

0800 917 8612

Lost or stolen cards

0800 917 8612 (UK)

Track your application

0800 028 1332

Banking queries

0800 028 1580

Lifestyle Protect – insurance

0800 028 1532

AA Reward Points

0800 917 8612

To call us from outside the UK

+44 1244 671 755

 

Are you struggling to repay?

If your circumstances have changed and you fear you may not be able to make your next AA Credit Card repayment, please call us in confidence on 0800 028 0689.

Also see Managing debt – useful contacts.

* Any additional card holder(s) must reside at the same primary address, and have a relationship of close family member (defined as: spouse, child, sibling or domestic partner).