Cover for your next trip
If you do need new travel insurance, The AA can help you with single trip, annual multi-trip and backpacker policies
More travel insurance
Go Travel Insurance*
Sorry, we're not accepting new customers at this time
Complaints
If you have a complaint, get in touch and we'll do all we can to make things right.
For polices purchased from 3 April 2023 please email:
If you remain dissatisfied following our final written response, you may be eligible to refer your case to the Financial Ombudsman Service. The FOS email address is:
You can find more details in your policy booklet.
Policy document
Good to know
* Go Travel Insurance is a brand style of Automobile Association Insurance Services Limited (AAIS). AAIS is authorised and regulated by the Financial Conduct Authority (FCA), Financial Services Register number 310562.
AA Travel Insurance is a trading style of Automobile Association Insurance Services Limited (AAIS).
AA Travel Insurance policies are underwritten by Inter Partner Assistance SA.
Inter Partner Assistance SA is authorised and regulated by the National Bank of Belgium, with a registered head office at Boulevard du Régent 7, 1000 Brussels, Belgium. Authorised by the Prudential Regulation Authority (firm reference number 202664), and subject to regulation by the Financial Conduct Authority and limited regulation by the Prudential Regulation Authority.
The UK branch office address of Inter Partner Assistance SA is 106–118 Station Road, Redhill RH1 1PR. Inter Partner Assistance SA is part of the AXA Group.