Broken down?

Get back on the road, fast

The fastest and easiest way to get your vehicle going again is to report your breakdown online through the AA website or app. It gives us everything we need to send a patrol out to you and get you back on the road as quickly as possible.

Here's how to do it...

• Tap or click the 'Get help' button on the AA website or app
• Share your location so we can find you even if you don't know where you are
• Tell us about the problem you're having with your vehicle
• Enter your contact details and AA membership details
• That's it. A patrol will be alerted and be with you as soon as they can

Or give us a call

If you'd prefer to speak to someone, or if you don't already have breakdown cover, call us on 03330 046 046. Lines are open 24/7.

It's best to call us if you're stuck in a dangerous location or have been involved in an accident so we can prioritise your safety.

Not sure where you are and can't get online? Use driver location signs to help our patrol find you.

Safety first

Breaking down by the side of the road can be a scary experience. Follow this general advice to make sure you're as safe and sound as possible while waiting for our patrol to arrive:

• If your vehicle's in a dangerous location and still drivable, move it somewhere safe now
• Keep your side lights and hazard lights on
• It may be unsafe to stay in your vehicle, so exit carefully using the doors opposite to traffic if possible and wait away from the road, preferably behind a barrier
• If you can't leave the vehicle, wear your seatbelt
• Stay in your safe place until our patrol says otherwise