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24-hour traffic news

84322 on your mobile

0906 88 84322 on your landline

Mobile calls cost 60p per minute at all times. Landline calls cost 65p per minute at all times, plus your phone company's access charge.

Avoid the queues – get the latest traffic information

Once connected, select one of the following options on your phone keypad:

  • Road information – choose 1, then enter a Motorway number or 0 for an A-road.
  • Regional weather forecasts – choose 2 for weather conditions that could affect your journey.
  • Information on pricing and how the information is created – choose 3.
  • For further help on using the service – choose 4.

Remember, park safely and legally before using this service from a mobile. Better still, call us before you travel.

Travel Services terms and conditions

Please read this page before using our travel services, including Route planner, Maps and AA Roadwatch ('the Services').

By using the Services you accept these terms and conditions. In the event of any variation between them and the website terms and conditions, then the terms below will apply.

We may change these terms and conditions in the future, so please review them again when you use the Services.

They were last updated in March 2016.

Using the Services

Always ensure your vehicle is stationary, and parked legally and safely while using the Services on your mobile phone. Do not use AA routes in a way that interferes with the control of your vehicle, or otherwise endangers yourself or the safety of others.

If the Services are delivered by mobile communication while driving always use a hands-free device.

No representation is made or guarantee given as to the content or usability of the directions. TheAA.com and its suppliers assume no responsibility for any loss or delay resulting from use of these directions.

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While the AA has taken care in the provision of the Services, they are provided on an 'as is' basis. To the extent permitted by law, the AA or its licensors or suppliers do not accept any liability arising from inaccuracies, omissions or delays in the information or transmission of messages.

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Use of personal information

The AA privacy policy applies to the use of the Services. Please also read the website terms and conditions.

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Intellectual property

Copyright, trademarks, database rights and all other intellectual property rights in the content of all information provided to you belongs to the Automobile Association ('AA'), or its licensors or suppliers. All rights are reserved. Unless expressly permitted, no material may be copied, recorded, stored in a retrieval system, reproduced or transmitted in any form or by any means, without prior written permission of the AA.

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Private non-commercial usage

The Services can only be used for private, personal, non-commercial use, and must not be copied, sublicensed, reproduced, or otherwise transmitted or dealt with whatsoever. Any commercial or business use of the Services or data contained within them is strictly prohibited unless agreed and licensed by the AA. Please contact the AA about any proposed commercial or business use of the Services.

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Copyright notices

All map images served from www.theaa.com are copyright material. No more than 10 copies, not greater than A4 (625 sq cm) in size, can be printed of any one transaction.

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We will not be liable to you if you are unable to access or use the website due to the failure of any machine, data processing system or transmission link, any period of essential maintenance, critical change, repairs, alteration to or failure of computer systems, any industrial dispute, or anything beyond our reasonable control or that of our agents or subcontractors.

We may, at our discretion, at any time and without prior notice, withdraw all or any part of the Services. We shall be under no liability to you whatsoever, in the event that the Services are withdrawn.

The Services are provided on an 'as is' basis. The AA, or its licensors or suppliers, do not make any warranty or representation of any kind whether express or implied including any implied warranties as to satisfactory quality, fitness for purpose, non infringement, compatibility, security and accuracy.

In no event will the AA be liable whether in contract or tort (including negligence or breach of statutory duty or otherwise ) for any losses sustained and arising out of or in connection with the use of the Services, including loss of profits, loss of data, economic loss, loss of business and loss of goodwill (in all these cases, whether direct or indirect) nor any indirect or consequential or special loss or damage.

Nothing in these terms and conditions shall exclude liability for death or personal injury caused by negligence or any other liability that cannot be excluded or limited by law.

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Law and jurisdiction

The service is subject to the laws of England and Wales, and in the case of a dispute the Courts of England and Wales shall have exclusive jurisdiction. If you live in Scotland, the laws of Scotland shall apply and the Courts of Scotland shall have exclusive jurisdiction.

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