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Defaqto ratings FAQs

Defaqto star ratings

What they mean and why they're important

Star Rated insurance

We're really proud that for the ninth year running Defaqto has awarded 5 Stars for our comprehensive car insurance cover.

And we've also received 4 Stars for our Home Insurance. These Defaqto awards recognise our commitment in providing consistent, top quality cover to our customers.

Defaqto Car Insurance 5 Star RatingDefaqto Home Insurance 4 Star Rating

What is Defaqto?

Defaqto is an independent financial research company that analyses and rates financial products for consumers. Founded in 1994, it's one of the UK's leading providers of financial product ratings.

What are Defaqto Star Ratings?

Defaqto's experts establish a Star Rating by analysing a product over nearly 50 different areas. This gives you a simple and trustworthy way to gauge the quality of a product's features and benefits, rather than on price alone.

Cheaper policies often exclude key elements of cover, which could leave you exposed when it comes to making a claim. Hence Star Ratings can help you to compare the level of cover, and only the most comprehensive policies get 5 Stars.

For you the policyholder, our car insurance and home insurance assure excellent cover, and confirm our commitment to providing quality products and service.

You can read more about Star Ratings on the Defaqto website.

Car insurance for £165 or less

That's what 10% of our new customers pay*

* Survey of new business sales from theAA.com, March to May 2018. Prices based on comprehensive cover only.