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AA Hotel and Hospitality Services

Welcome to Hotel Services

Recommending accommodation since 1908

Coronavirus (COVID-19) update

We've now resumed inspections for all property types. If you'd like to discuss this with us, contact our customer support team.

AA COVID Confident accreditation

We're proud to continue the AA COVID Confident assessment scheme that helps support the hospitality industry in re-establishing and rebuilding consumer confidence.

It's a free scheme open to all hospitality businesses that pass our stringent criteria. All applicants are encouraged to make a donation to Hospitality Action.

The accreditation shows customers that your business has the necessary risk assessment, safety measures and staff training in place to reopen safely, in line with the UK's respective government and trade association guidelines, as they're published.

Find out more about AA COVID Confident.

Supporting your business

We’ve been inspecting and recommending hotels for over a century.

We believe the hospitality industry should always strive for high standards, so we’ve developed a number of schemes and services to help support your business.

When you join a scheme, we’ll work with you to provide the support you need to make your establishment reach its full potential, including a great range of membership benefits.

We're the only organisation that works across the UK and Northern Ireland with hotels, guest accommodation, self-catering, serviced accommodation, restaurants, caravan and camping sites, and catering colleges.

Whether you want to join a scheme or are interested in our consultancy services, we look forward to hearing from you.

AA Hospitality Awards 2019

Be part of one of hospitality's most prestigious events

Contact us

01256 844455
We're open 9am to 5pm, Monday to Thursday; 9am to 4pm, Friday

AA Hotel & Hospitality Services
Grove House, Lutyens Close,
Lychpit, Basingstoke RG24 8AG

[email protected]