Before you start
You can use this form to ask us a question about your renewal if:
- You have car or home insurance, and
- Your renewal is more than 10 days away
Don't use this form if you have a query about your breakdown cover. Call us on the breakdown cover number listed on this page instead.
Will your cover expire within 10 days?
Don't use this form if your cover expires in the next 10 days. Instead, call us on one of the following numbers:
0370 160 0138 for car insurance
0370 606 1617 for home insurance
0343 316 4444 for breakdown cover
You can check the details of your cover when you log in to your account.
To answer your query about your renewal, we'll need:
Your insurance policy number from your policy documents
Your name, address and date of birth
Details of your query
For your security, only the main policyholder can contact us and discuss the renewal.