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Boiler and home cover

Stay cosy at home all year round

Flexible cover to meet your needs

Standard boiler cover

Our mid-level 12 month cover with boiler service

£9.99 a month (£119.88 a year)

With our standard boiler and central heating cover you’ll get assistance with all your heating and hot water problems – from your boiler not starting up or a faulty radiator, to your boiler or heating system completely failing.

We’ll also give your boiler a service every year to make sure it’s running safely and efficiently.

Price based on cover with a £99 excess. You’ll pay this for every completed repair.

FEATURES:
  • Unlimited call-outs
  • Annual boiler service
  • 24/7 helpline
  • Expert assistancewe work with specialists including boiler manufacturers and our own heating engineers
  • You're covered for boiler and central heating routine maintenance including:
    • Boiler not starting up
    • Faulty radiator
    • Thermostat not working properly

Boiler and home cover

Our highest-level 12 month cover with boiler service

£17.48 a month (£209.76 a year)

Our enhanced cover offers all the benefits of our standard boiler cover, as well as emergency repairs and routine maintenance for your plumbing, drains and electrics - from a burst pipe to a faulty single socket.

Price based on cover with a £99 excess. You’ll pay this for every completed repair.

FEATURES:
  • Unlimited call-outs
  • Annual boiler service
  • 24/7 helpline
  • Expert assistancewe work with specialists including boiler manufacturers and our own heating engineers
  • Emergency repairs and routine maintenance for your central heating, plumbing, drains and electrics including:
    • Boiler not starting up
    • Faulty radiator
    • Burst pipe
  •   Extra cover for home emergencies including lost keys, damaged locks and broken windows

Boiler and home cover options

Prices are based on 12 month cover with a £99 excess. You’ll pay this for every completed repair.

Popular
£5.99 a month (£71.88 a year)
Popular
£17.48 a month (£209.76 a year)
Emergency repairs for boiler and heating

If you don’t have any hot water or heating, you can call us 24/7. We’ll send out a Gas Safe registered engineer to fix the problem.

Maintenance repairs for boiler and heating

Get assistance with maintenance problems like faulty radiators or your gas boiler not starting up.

Annual boiler service

Get a boiler health check once a year to keep it in shape.

Emergency repairs for plumbing, drains and electrics

Our engineers are on hand 24/7 to deal with emergencies like burst pipes, blocked drains or a complete loss of electrical power.

Maintenance repairs for plumbing and drains

You’re covered for everyday problems like faulty toilet flushes and dripping pipes.

Maintenance repairs for electrics

Get in touch if you have a problem with your circuits, lights, switches or plug sockets.

What our customers say

"Very efficient engineer. Took time to explain my questions. Very pleasant young man, excellent customer manner."

- Gracie B, Dechmont

Read reviews
Call now to get a boiler and home cover quote

0800 197 0610

Lines are open Monday to Friday 8am to 8pm, Saturday 9am to 5pm.

0800 197 0610

Call now to renew, change or cancel your cover

0800 197 4676

Lines are open Monday to Friday 8am to 8pm, Saturday 9am to 5pm.

0800 197 4676

Policy documents

Boiler and home cover Ts&Cs 

Our boiler and home cover policy documents give you all the details of what is and isn’t included for:

  • Home Response Plus
  • Central Heating Emergency Response
  • Central Heating Response Plus
  • Home Emergency Response

The current version below applies to cover starting from 12 July 2017 or renewed from 9 August 2017 onwards

Home membership Ts&Cs booklet - July 2017


 Previous policy booklets

The version below applies to cover starting from 6 July 2016 to 11 July 2017 (renewed from 3 August 2016 to 8 August 2017)

Home membership Ts&Cs booklet - July 2016

The version below applies to cover starting from 29 January 2015 to 5 July 2016 (renewed from 26 February 2016 to 2 August 2016)

Home membership Ts&Cs booklet - January 2015

The version below applies to cover starting from 24 September 2014 to 28 January 2015 (renewed from 22 October 2014 to 25 February 2015)

Home membership Ts&Cs booklet - September 2014


One-off repair Ts&Cs 

If you have had a fixed price repair to your home or heating, the following PDF provides what is and isn’t included.

View our one-off home repair Ts&Cs


About AA Insurance Services Limited

Read this PDF summarising the services we offer.

Information about AA Insurance Services Limited (updated September 2017)

Good to know
AA Home Membership is underwritten by Acromas Insurance Company Limited (AICL), 57-63 Line Wall Road, Gibraltar. Registered number 88716 (Gibraltar). UK branch address: Enbrook Park, Sandgate, Folkestone CT20 3SE. Acromas Insurance Company is authorised by the Gibraltar Financial Services Commission, and is a member of the Association of British Insurers.

Automobile Association Insurance Services Limited is an insurance intermediary authorised and regulated by the Financial Conduct Authority (FCA). Financial Services Register number 310562. You can check their register

Boiler and home cover FAQs
I don't have cover. Can you send someone if I have an emergency now?

Yes. You can call us on 0800 197 4184 to get help straight away or click here to find out more. 

We'll tell you how much it will cost to fix the problem and send an engineer as soon as possible.

You won’t be able to register for our free energy switching service, or qualify for the guaranteed savings.


How long do I have to wait before I can get boiler assistance if I take out boiler cover?

You can get assistance from 15 days after your boiler cover starts. This only applies at the start of your policy and not when you renew your cover. Once you renew, you can get assistance straight away.

You're not covered for problems that you knew about when you bought the cover or problems that occur before the 15th day of your cover.


How many times can I call for assistance?

You can call for help as many times as you need to - there’s no limit on the number of call-outs.


Do you cover parts and labour for emergency repairs?

Yes, unlimited call-outs, labour, parts, materials and VAT costs are included with all boiler and home cover options.


Are there any excesses to pay if I make a claim?

For most customers an excess is optional. You can choose a £50 excess, a £99 excess or no excess at all. If you choose an excess, you’ll need to pay this for each completed repair.


Is there anything that isn't covered for flats?

You're not covered for the communal areas of flats or maisonettes with shared facilities, so these types of claim aren’t included:

  • Plumbing claims relating to sections of shared pipes
  • Drainage claims where a shared pipe is blocked
  • Claims for keys, locks and glazing in shared communal areas
  • Water supply pipes for flats or maisonettes
  • Both of our levels of boiler cover are the same for flats as for a house or any other eligible property.


    What types of gas boiler do you cover?

    We cover domestic gas boilers of any age, as long as we can get the essential working parts.

    Cover isn’t available for:

    • Gas boilers with an output over 70 kw
    • Wood, solid fuel, electric or oil fired boilers
    • Warm air and solar heating systems
    The output information should be in your boiler manual. If you can't find it, you’ll need to get in touch with the manufacturer to check.
    How many boiler breakdown claims can I make?

    You can make as many claims as you need to if your boiler breaks down and you have no heating and/or hot water.

    You’ll pay the excess for each call-out.