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AA rating

About this rating

Rated from 1 to 5, a higher number of stars indicates a better quality, range of services and facilities with an emphasis on 6 key areas – cleanliness, service, food, bedrooms, bathrooms and hospitality.

The merit score for this hotel is 81%. This helps you to compare quality between hotels of the same star rating.

Read more about AA ratings and awards
Customer rating 9 / 10
Based on 1785 reviews

Décor with a ‘wow’ factor in a prime location overlooking the river

AA Inspector

At a glance

Family rooms
Wheelchair accessible
Dogs welcome

The Malmaison Newcastle overlooks the river and the Millennium Bridge, in a prime position in the very popular quayside district. Bedrooms and suites have striking decor as well as mini bars, storm showers and free WiFi. Food and drink are an integral part of the operation here, with a stylish brasserie-style restaurant overlooking the river and bridge. The bar is modern and lively, attracting locals as well as the overnight guests. At the main entrance, there’s a Starbucks bar to set you up with a coffee fix for the morning.


  • En-suite rooms: 122
  • Family rooms: 10
  • Dogs allowed on premises
  • Dogs allowed in bedrooms
  • Wi-Fi available
  • Free satellite TV in rooms
  • Freeview TV in rooms

Opening times

  • Open all year


  • Fully air-conditioned
  • Night porter
  • Lift available
  • Outdoor parking spaces: 50 (charged)


  • Accessible bedrooms: 5
  • Walk-in showers


  • Children welcome
  • Cots provided
  • High chairs
  • Children's portions or menu


  • Gym
  • Spa
  • Weekly entertainment


  • Minimum 24hr delegate rate (£): 166
  • Theatre-style holds (maximum): 80
  • Classroom-style holds (maximum): 50
  • Boardroom-style holds (maximum): 40


  • Holds a civil ceremony licence
  • Maximum number of guests: 80

Getting here

Follow signs for city centre, then for Quayside/Law Courts. Hotel 100 yards past Law Courts.

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Nearest airport


Nearest train station

Newcastle Central

Nearest motorway junction

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