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2407 1

Best Western Plus Swan Hotel

AA rating

About this rating

Rated from 1 to 5, a higher number of stars indicates a better quality, range of services and facilities with an emphasis on 6 key areas – cleanliness, service, food, bedrooms, bathrooms and hospitality.

The merit score for this hotel is 78%. This helps you to compare quality between hotels of the same star rating.

Read more about AA ratings and awards
Customer rating 9 / 10
Based on 370 reviews

A choice of period or modern rooms in the shadow of Wells Cathedral

AA Inspector

At a glance

2 Rosette restaurant
Family rooms
Wheelchair accessible
Civil weddings

Situated in the shadow of Wells Cathedral, this privately-owned hotel enjoys a truly stunning location, and its owners extend a genuinely friendly welcome. Full of character and with a rich history, the hotel has been restored and extended to provide high levels of quality and comfort. Guests can choose between the larger, period bedrooms in the main building or the more contemporary coach house rooms. Dinner in the oak-panelled restaurant should not be missed.

Also at this location


  • En-suite rooms: 50
  • Family rooms: 3
  • Ground-floor rooms: 4
  • Self-catering available
  • Wi-Fi available
  • Freeview TV in rooms

Room rates

  • Leisure breaks available

Opening times

  • Open all year


  • Night porter
  • Outdoor parking spaces: 30


  • Steps for wheelchair: 1
  • Accessible bedrooms: 2
  • Walk-in showers


  • Children welcome
  • Cots provided
  • High chairs
  • Children's portions or menu
  • Ironing facilities


  • Gym
  • Other leisure facilities: In room treatments


  • Minimum 24hr delegate rate (£): 140
  • Theatre-style holds (maximum): 120
  • Classroom-style holds (maximum): 45
  • Boardroom-style holds (maximum): 40


  • Holds a civil ceremony licence
  • Maximum number of guests: 90

Getting here

A39, A371, on entering Wells follow signs for Hotels and Deliveries. Hotel on right opposite cathedral.

Use the AA Route Planner

Nearest airport


Nearest train station

Bristol / Bath

Nearest motorway junction

M5 junction 21 / M4 junction 18
Contact the establishment
Press to call
Room prices from£140/night**Minimum price of a standard double room *Minimum price of a standard double room
*Minimum price of a standard double room
*Minimum price of a standard double room
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