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AA rating

About this rating

Rated from 1 to 5, a higher number of stars indicates a better quality, range of services and facilities with an emphasis on 6 key areas – cleanliness, service, food, bedrooms, bathrooms and hospitality.

The merit score for this hotel is 79%. This helps you to compare quality between hotels of the same star rating.

Read more about AA ratings and awards
Customer rating 9 / 10
Based on 2124 reviews

Smart hotel ideally located for Kensington’s museums

AA Inspector

At a glance

Wheelchair accessible

In the heart of South Kensington and Knightsbridge, this attractive hotel has elegant Edwardian architecture and sits opposite the V&A. All the elegantly designed rooms include a complimentary Handy smartphone for guests to use during their stay – this includes free calls to selected countries, unlimited 3G data, Google Maps, tube and travel updates and much more. Guests can enjoy fine dining in the sophisticated Palette restaurant, or relax with a drink in the glamorous 1606 lounge bar. Guests receive reduced-rate access to Aquilla Health and Fitness, a private health club adjacent to the hotel.


  • En-suite rooms: 194
  • Broadband available
  • Wi-Fi available
  • Free satellite TV in rooms
  • Freeview TV in rooms

Room rates

  • Single room, minimum price: £119
  • Double room, minimum price: £135

Opening times

  • Open all year


  • Fully air-conditioned
  • Night porter
  • Lift available


  • Steps for wheelchair: 4
  • Accessible bedrooms: 2
  • Walk-in showers


  • Children welcome
  • Cots provided
  • High chairs
  • Children's portions or menu
  • Ironing facilities


  • Indoor swimming pool, heated
  • Gym
  • Spa


  • Minimum 24hr delegate rate (£): 169
  • Theatre-style holds (maximum): 200
  • Classroom-style holds (maximum): 84
  • Boardroom-style holds (maximum): 80


  • Holds a civil ceremony licence
  • Maximum number of guests: 200

Getting here

M4 onto A4 Cromwell Road into central London. Hotel opposite Victoria and Albert Museum.

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South Kensington
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Room prices from£135/night**Minimum price of a standard double room *Minimum price of a standard double room
*Minimum price of a standard double room
*Minimum price of a standard double room
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