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AA rating

About this rating

Rated from 1 to 5, a higher number of stars indicates a better quality, range of services and facilities with an emphasis on 6 key areas – cleanliness, service, food, bedrooms, bathrooms and hospitality.

The merit score for this hotel is 67%. This helps you to compare quality between hotels of the same star rating.

Read more about AA ratings and awards
Customer rating 7 / 10
Based on 467 reviews

On the promenade very near the South Pier

AA Inspector

At a glance

Family rooms
Wheelchair accessible
Indoor pool
Outdoor parking

Queens Hotel is situated on the South Promenade overlooking the Irish Sea, close to the South Pier and Pleasure Beach. The bedrooms are well equipped and some rooms have lovely sea views. The spacious public areas include a choice of lounges, a range of bars, a conservatory and a large dining room as well as a 300-seat theatre bar.


  • En-suite rooms: 117
  • Family rooms: 9
  • Wi-Fi available
  • Freeview TV in rooms
  • Hearing loop

Opening times

  • Closed: January to February


  • Night porter
  • Lift available
  • Outdoor parking spaces: 55


  • Accessible bedrooms: 20
  • Walk-in showers


  • Children welcome


  • Indoor swimming pool, heated
  • Weekly entertainment
  • Christmas entertainment programme
  • New Year entertainment programme


  • Theatre-style holds (maximum): 80
  • Classroom-style holds (maximum): 60
  • Boardroom-style holds (maximum): 60

Getting here

Nearest airport


Nearest train station


Nearest motorway junction

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