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AA rating
Hotel

About this rating

Rated from 1 to 5, a higher number of stars indicates a better quality, range of services and facilities with an emphasis on 6 key areas – cleanliness, service, food, bedrooms, bathrooms and hospitality.

The merit score for this hotel is 79%. This helps you to compare quality between hotels of the same star rating.

Read more about AA ratings and awards
Customer rating 9 / 10
Service
9
Cleanliness
9
Value
8
Room
8
Based on 1291 reviews

Georgian manor with obliging staff and guest-focussed service

AA Inspector

At a glance

Family rooms
Wheelchair accessible
Wi-Fi
Lift
Air-conditioned
Spa

This attractive Georgian manor is situated on Richmond Hill, enjoying elevated views over the Thames, and the town and the park are within walking distance. Bedrooms vary in size and style but all are comfortable and contemporary in style. There is a well-designed heath club, and extensive conference and banqueting facilities.

Rooms

  • En-suite rooms: 142
  • Family rooms: 1
  • Ground-floor rooms: 15
  • Wi-Fi available
  • Free satellite TV in rooms
  • Freeview TV in rooms

Opening times

  • Open all year

Facilities

  • Fully air-conditioned
  • Night porter
  • Lift available
  • Outdoor parking spaces:: 97

Accessibility

  • Steps for wheelchair: 4
  • Accessible bedrooms: 2
  • Walk-in showers

Children

  • Children welcome
  • High chairs
  • Children's portions or menu

Leisure

  • Indoor swimming pool, heated
  • Gym
  • Spa
  • Other leisure facilities: Steam room Health & beauty suite Sauna
  • Christmas entertainment programme
  • New Year entertainment programme

Conference

  • Theatre-style holds (maximum):180
  • Classroom-style holds (maximum):80
  • Boardroom-styleholds (maximum): 50

Weddings

  • Holds a civil ceremony licence
  • Maximum number of guests: 182

Getting here

1m from Richmond Station at the top of Richmond Hill

Use the AA Route Planner

Nearest airport

London Heathrow

Nearest train station

Richmond Railway Station/District line

Nearest motorway junction

M4 junct 2/M3 junct 1
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