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AA rating

About this rating

Rated from 1 to 5, a higher number of stars indicates a better quality, range of services and facilities with an emphasis on 6 key areas – cleanliness, service, food, bedrooms, bathrooms and hospitality.

The merit score for this hotel is 79%. This helps you to compare quality between hotels of the same star rating.

Read more about AA ratings and awards
Customer rating 8 / 10
Based on 250 reviews

Friendly atmosphere and good facilities

AA Inspector

At a glance

Outdoor parking

The Lancaster Hotel & Spa is conveniently located in the grounds of Brunel University London. The complex has been appointed to a very high standard and offers a range of bedrooms to suit all budgets. The public areas include a comfortable lounge with a well-stocked bar and a secluded terrace for the summer. Freshly prepared dishes are served in the restaurant which is adjacent to the lounge area. The spa has a pool, sauna and steam room. Multifunctional meeting rooms are available. On-site parking is offered, and the area is patrolled 24 hours a day.


  • En-suite rooms: 70
  • Broadband available
  • Wi-Fi available
  • Freeview TV in rooms

Opening times

  • Open all year
  • Restricted opening: 25 December, restaurant closed and restricted reception


  • Lift available
  • Outdoor parking spaces: 50


  • Walk-in showers


  • Children welcome


  • Other leisure facilities: Sports facilities, shops, bank


  • Boardroom-style holds (maximum): 16

Getting here

Follow signs for Brunel University. Hotel is situated inside the university grounds.

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