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AA rating

About this rating

Rated from 1 to 5, a higher number of stars indicates a better quality, range of services and facilities with an emphasis on 6 key areas – cleanliness, service, food, bedrooms, bathrooms and hospitality.

The merit score for this hotel is 81%. This helps you to compare quality between hotels of the same star rating.

Read more about AA ratings and awards
Customer rating 9 / 10
Based on 268 reviews

Friendly atmosphere and good facilities

AA Inspector

At a glance

Outdoor parking

The Lancaster Hotel & Spa is conveniently located within the grounds of Brunel University London and is the ideal location for visiting the university or for professionals on business. The complex has been fully refurbished to a very high standard and offers a range of rooms to meet all budgets. The public areas include a comfortable lounge with a well-stocked bar and a nice terrace for the summer months. Freshly prepared dishes are served in the restaurant adjacent to the lounge area. Multifunctional meeting rooms are available. Parking is offered on site, and the area is patrolled 24 hours a day.


  • En-suite rooms: 70
  • Broadband available
  • Wi-Fi available
  • Freeview TV in rooms

Opening times

  • Open all year
  • Restricted opening: 25 Dec, restaurant closed & restricted reception


  • Lift available
  • Outdoor parking spaces: 50


  • Walk-in showers


  • Children welcome


  • Other leisure facilities: Sports facilities, shops & bank


  • Boardroom-style holds (maximum): 16

Getting here

Follow signs for Brunel University. Hotel is situated inside the university grounds

Use the AA Route Planner

Nearest airport

London Heathrow

Nearest train station


Nearest motorway junction

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