Log in or register
My AA Account

Sign in to see your cover and request assistance online

Log in

Don’t have a My AA account?

You’ll need your policy or membership number

Create an account

Your Finances

Loans | Savings | Credit Cards

Your Driving Lessons

Book a lesson

43468 1

Hallmark Hotel Bournemouth Carlton

AA rating

About this rating

Rated from 1 to 5, a higher number of stars indicates a better quality, range of services and facilities with an emphasis on 6 key areas – cleanliness, service, food, bedrooms, bathrooms and hospitality.

The merit score for this hotel is 78%. This helps you to compare quality between hotels of the same star rating.

Read more about AA ratings and awards
Customer rating 8 / 10
Based on 832 reviews

Bright and timeless rooms with excellent coastal views

AA Inspector

At a glance

Family rooms
Wheelchair accessible
Indoor parking
Dogs welcome

Enjoying a prime location on the East Cliff, and with views of the Isle of Wight and Dorset coastline, this hotel has attractive gardens and pool area. Most of the spacious bedrooms enjoy sea views. Leisure facilities include an indoor and outdoor pool as well as a gym. Guests can enjoy an interesting range of carefully prepared dishes in Fredericks restaurant. The conference and banqueting facilities are varied.


  • En-suite rooms: 76
  • Family rooms: 17
  • Ground-floor rooms: 8
  • Dogs allowed on premises
  • Dogs allowed in bedrooms
  • Wi-Fi available
  • Freeview TV in rooms

Opening times

  • Open all year


  • Night porter
  • Lift available
  • Outdoor parking spaces: 75
  • Indoor parking spaces: 12


  • Steps for wheelchair: 2
  • Accessible bedrooms: 2
  • Walk-in showers


  • Children welcome


  • Indoor swimming pool, heated
  • Outdoor swimming pool, heated
  • Gym
  • Spa
  • Other leisure facilities: Hair and beauty salon
  • Christmas entertainment programme
  • New Year entertainment programme


  • Theatre-style holds (maximum): 200
  • Classroom-style holds (maximum): 110
  • Boardroom-style holds (maximum): 50


  • Holds a civil ceremony licence
  • Maximum number of guests: 200

Getting here

From M3, M27 towards Bournemouth on A338, follow signs to East Cliff, hotel on seafront.

Use the AA Route Planner

Nearest airport


Nearest train station


Nearest motorway junction

M27 junction 1
Contact the establishment
Press to call
Tell us about your visit

Thank you for your feedback