"One caller literally praised me"

#ithappenedtome

"This happened a few years back but I'll always remember it.

"A policyholder rang up with a routine enquiry about her AA motor insurance policy. It was pretty simple for me to answer her query, and the policyholder was grateful, saying she was happy with the service I’d provided. Great, I thought.

"Then she told me she wanted to thank me in a special way. I didn’t have to time to wonder what 'special way' she had in mind before she started reciting prayers for me. I was getting whispered invocations and so on, right there over the phone. Bless her!"

Emma Collins, AA Customer Adviser

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*Terms and conditions

  1. The prize offers one winner per day a prize of £10 Marks and Spencer vouchers.
  2. The competition closes on 31 December 2013.
  3. It is a condition of the competition that the entrant agrees to be bound by these rules, and in particular that the decisions of the AA and the judges on any matters whatsoever arising out of or connected with the competition are final.
  4. All entrants agree to take part in any publicity related to this prize draw. By entering, entrants agree to be contacted in the future with marketing.
  5. Each daily prize draw runs from 00.00 to 23.59 on the day of the draw. Winners will be notified on the next working day by e-mail.
  6. Prize is as stated and there is no cash alternative to the prize offered. Prize is non-transferable. No purchase is necessary. Multiple entries are allowed.
  7. The promoter is the Automobile Association, Fanum House, Basing View, Basingstoke, Hampshire RG21 4EA.
  8. The winner will be the first name picked at random on the next working day following each daily competition. The AA's decision is final in all matters concerning the competition.

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