Home membership for landlords

Home Membership

Protect your rental property against home emergencies, 365 days a year

HER engineer

Emergency cover for landlords

Rental property emergencies can happen at any time. With Home Membership you can call our emergency helpline and we'll send a skilled tradesman to fix the the problem.

Here are some examples of home emergencies we can help with:

  • You have a burst pipe and water is pouring through the ceiling
  • You have a blocked drain
  • There is no electrical power in your property
  • You have an active wasp nest in your loft
  • Your toilet isn't flushing or is blocked and is the only toilet available
  • The lock on your front door has broken and you can't secure your property
  • One of your windows has been smashed and your property needs to be made secure

Cover for emergencies and routine repairs

With Home Response Plus you get skilled help with home emergencies PLUS you can call on us for routine repairs to electrics, drains and plumbing, e.g. if a toilet won't flush, just call us.

We also offer central heating cover

Our Central Heating Response Plus includes an annual boiler service and cover for routine heating repairs, like a radiator not working.

If you just need cover for central heating emergencies, where your property is without heating and/or hot water, we offer cover for that too.

Call 0800 197 4180 for a quote

HER engineer

What's covered by Home Membership for landlords?

Home emergencies and repairs

Home Emergency Response provides cover for home emergencies, including plumbing, drains, power failure, wasp removal, locks and windows.

Home Response Plus gives you the same cover for home emergencies PLUS cover for routine repairs to plumbing, drains and electrics.

Compare home cover options »

Central heating emergencies and repairs

Central Heating Emergency Response provides cover for heating emergencies where you have no heating and/or hot water.

Central Heating Response Plus covers heating emergencies PLUS cover for routine heating repairs, like the heating not coming on at the set tme. It also includes an annual boiler service.

Compare central heating cover options »

Terms and conditions

Please see the Terms and Conditions Booklet for full cover details.

Frequently asked questions

Answers to common questions about Home Membership

Call 0800 197 4180 for a quote

Call our UK call centre


Get a quote

0800 197 4180


Report an emergency


Existing customers

0800 316 3983


Not an existing customer?

0800 197 4184