Manage Your Card
Start managing your account online
Online servicing is available to you 24 hours a day, 7 days a week. It's secure and easy to use.
The AA Spend and Earn MasterCard® Prepaid Card and AA Euro and Worldwide Travel Currency MasterCard Prepaid Cards are provided by Tuxedo on behalf of the AA. The next step will take you to the secure Tuxedo Online Servicing website.
Online servicing allows you to:
- load funds to your card
- view your statements
- set up text and email alerts
- view and redeem your AA Reward Points
Online servicing
You can top up, download your statement, move funds and more – all online.
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Euro currency calculator
Use our euro currency calculator to find out the conversion rate if you loaded your card today.
Useful telephone numbers
If you're an existing customer, here are the telephone numbers to call if you need help with any of the following:
Customer service*
0845 872 0822
+44 207 096 9457 (overseas)
Lost or stolen cards (24 hours)
0207 078 2711 (UK)
+44 207 078 2711 (overseas)
Text the bold words from the list below to 80777 (20p per text)
BLOCK
Block your card from being used
UNBLOCK
Enable your card after blocking
LOST
Report your card lost
STOLEN
Report your card stolen
Travel Currency Cards
Find out more about the Travel Currency Cards with these useful links.
How to use your card AA Reward Points FAQs Terms and conditions Fees summary Customer serviceProducts & services
Find the right product or service from our list.
Internet savings account Fixed-rate savings account Personal loansFinancial news
From the latest press releases to useful websites, this section gives up-to-date information and news.
Latest news from the AA FSA regulatory body* Our agents are available from Monday to Friday 9am to 6pm, however you can use this automated telephone service to manage your card at any time. Calls to 0845 numbers are charged at a local rate from BT landlines in the UK. The cost of calls may vary from other phone networks and from abroad.
MasterCard is a registered trademark of MasterCard International Incorporated. The AA Spend and Earn and AA Euro and Worldwide Travel Currency MasterCard Prepaid Cards are issued by Newcastle Building Society (NBS) pursuant to licence by MasterCard International. NBS is authorised and regulated by the Financial Services Authority as an issuer of e-money (registration no. 156058).
The AA Spend and Earn and AA Euro and Worldwide Travel Currency MasterCard Prepaid Cards are arranged by AA Financial Services Limited (AAFS), registered in England and Wales number 912211. Registered Office: Fanum House, Basing View, Basingstoke, Hampshire RG21 4EA.