Manage your card

Manage your card

Start managing your account online

Going online

It's easy to manage your account.

Manage your account online

Online servicing is available to you 24 hours a day, 7 days a week. Managing your money is safe and convenient using our online, telephone and mobile banking service. We use the latest technology to keep your account safe, such as 128bit SSL encryption technology.

The AA Euro and Worldwide Travel Currency MasterCard ® Prepaid Cards are provided by Tuxedo on behalf of the AA. The next step will take you to the secure Tuxedo Online Servicing website.

Online servicing allows you to:

  • load funds to your card
  • view your statements
  • set up text and email alerts
  • request an additional cardholder
  • retrieve your PIN number
  • update your personal information

Log in to your account

Log in

MasterCard is a registered trademark of MasterCard International Incorporated. The card is issued by Wirecard Card Solutions Ltd ('WDCS') pursuant to licence by MasterCard International Inc. WDCS is authorised by the Financial Conduct Authority to conduct electronic money service activities under the Electronic Money Regulations 2011 (Ref: 900051).

The AA Euro and Worldwide Travel Currency MasterCard Prepaid Cards are arranged by AA Financial Services Limited (AAFS), registered in England and Wales number 912211. Registered Office: Fanum House, Basing View, Basingstoke, Hampshire RG21 4EA.

Telephone

Useful telephone numbers

If you're an existing customer, here are the telephone numbers to call if you need help with any of the following:

Customer service* 0345 340 3177
+44 207 096 9457 (overseas)
Lost or stolen cards (24 hours) 0207 078 2711 (UK)
+44 207 078 2711 (overseas)
Text the bold words from the list below to 80777
BAL Check the balance on your card
FREE per text + standard network rates apply

BLOCK Block your card from being used
UNBLOCK Enable your card after blocking
LOST Report your card lost
STOLEN Report your card stolen
20p per text + standard network rates apply

* Our agents are available from Monday to Friday 9am to 6pm, however you can use this automated telephone service to manage your card at any time. All telephone calls will be recorded. Calls to 03 numbers cost the same as calling 01 and 02 numbers and count towards inclusive allowances on landlines and on mobiles. Please contact your service provider for details as the cost of calls may vary from other phone networks and from abroad.

MasterCard is a registered trademark of MasterCard International Incorporated. The card is issued by Wirecard Card Solutions Ltd ('WDCS') pursuant to licence by MasterCard International Inc. WDCS is authorised by the Financial Conduct Authority to conduct electronic money service activities under the Electronic Money Regulations 2011 (Ref: 900051).

The AA Euro and Worldwide Travel Currency MasterCard Prepaid Cards are arranged by AA Financial Services Limited (AAFS), registered in England and Wales number 912211. Registered Office: Fanum House, Basing View, Basingstoke, Hampshire RG21 4EA.


Call us on

0345 340 3177

Choose option 9 to speak to a customer adviser

 

Lines are open Mon–Fri 9am–6pm excluding bank holidays

 

From abroad, phone us on +44 207 096 9457

 

Or email us

Your currency card