Recovery patrol of the year

Malvern patrol crowned top in the country

Left to right: Andrew Strong, Robert Jones, Malcolm Duckering & Steve Dewey

Robert Jones from Malvern is moving into the fast lane after being crowned Recovery Patrol of the Year – the AA’s top accolade for its recovery patrols across the country - at the AA Employee Awards held at the Radisson Blu Edwardian Heathrow on 18 May.

In his new role, he will spend the next 12 months as the 'public face' of the company, representing the UK's biggest motoring organisation within the motor industry and before the media.

The judging began in February with regional heats across the UK and the five finalists were then put through intensive technical and driving tests, panel interview and mock live TV interviews at the AA’s training centre in Leicestershire.

The 28-year-old joined the AA close to three years ago after previously working as an auto electrician. In his time, he's recovered all manner of cars from a 1920s Ford to the latest supercars.

Match fishing

Outside of work, he enjoys a spot of match fishing and has a keen interest in computers. His dream car is a Range Rover Vogue.

I love the satisfaction of turning a breakdown into a positive experience for the member

Robert Jones, AA recovery patrol of the year


Robert says: "When they read out my name, I was over the moon! There's a lot of pride in wearing the uniform and I love the satisfaction of turning a breakdown into a positive experience for the member."

Steve Dewey, AA road operations director and former patrol, says: "Recovery patrols spend the longest time on the road with our members and Robert's award is due credit for his service at the roadside. He's a fantastic ambassador for the company."

The AA Patrol of the Year award started in 1987 to recognise the service and dedication of its around 3,000 patrols at the roadside. Last year's recovery winner was Malcolm Duckering from near Redcar, North Yorkshire.

(20 May 2013)