We want all of our members to benefit as much as possible from being part of one of our schemes. Do you know what your rating means and what it says to potential guests? Read a breakdown of what AA star and pennant ratings and Rosettes mean, what your merit score says and how to meet the Common Quality Standards to retain your rating. Do you want to reach for higher standards or work with us to strengthen your brand? We have a vast and flexible range of additional training and consultancy services as well as further inspections on offer. To keep on top of what's going on in the wider hospitality industry, make sure to read our quarterly members' magazine Intouch.