The terms and conditions will tell you about all the features and limits of business breakdown cover.
Keeping your fleet of cars, vans, trucks and other vehicles moving is crucial to a successful business.
Our fleet breakdown cover options range from roadside assistance in the UK to European breakdown cover.
So, whether you have a small fleet of cars or a single commercial vehicle, AA Business Breakdown Cover can keep your business on the move.
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The minimum level of breakdown cover. Roadside assistance throughout the UK, 24/7. Our aim is to fix your vehicle, but if we can't we'll take it to the nearest garage
Provides assistance in situations where the covered vehicle is immobilised at or near the registered address.
National recovery if we can't fix your vehicle at the roadside or arrange a prompt local repair, your driver can be taken home, to their destination anywhere on UK mainland.†
If you have Relay and we can't arrange a local repair, Relay Plus gives you a hire car for 2 days, accommodation for 1 night or public transport costs. You need Relay.†
Help with vehicle recovery, repairs and processing insurance claims after accidents or vandalism. You need Relay.
Breakdown and recovery options for your drivers in Europe (subject to territorial limits) with English-speaking assistance. More about Fleet Europe cover.
Are there any restrictions for the vehicles you cover?
We cover vehicles up to 3.5 tonnes. The Pay for Use (PFU) service covers vehicles of any weight.
Call 0800 55 11 88 and ask which level of cover would best suit your company. We also offer cover for specialist vehicles, eg taxis, ambulances.
What do you mean by Pay for Use?
Once you've paid an initial fee, you only pay each time you call us out.
I have a heavy goods vehicle (HGV) – can it be covered under AA Business Breakdown Cover?
No. You would need to take out Pay for Use.
How much is the VAT on AA Business Breakdown Cover?
VAT is not imposed on AA Business Breakdown Cover.
How long does it take to open my account?
Your account will be opened as soon as we receive your completed application form and payment.
How soon will I receive my breakdown cards?
You should receive your breakdown cards around seven days after your account is opened.
When will I be able to use my AA Breakdown Cover?
You can use your breakdown cover 48 hours after opening an account.
Do I need my breakdown card if I need to call out the breakdown service?
The breakdown card has the telephone number for your driver to phone in a breakdown situation, and will help us to track your details. And you will need to produce a valid breakdown card when the Patrol attends the breakdown.
Will my company be invoiced if a Patrol has to fit spare parts?
For PFU customers the Patrol would fit the part and you would be invoiced for this on the next monthly invoice date.
For AA Business Breakdown Cover customers the driver would have to pay for the part there and then unless alternative arrangements had been made prior to call-out.
What if I sell one of my covered vehicles mid-way through my breakdown cover period?
You can add another vehicle in its place at any point up to renewal of your cover. If a replacement vehicle is not allocated, a refund or credit cannot be given.
Is my vehicle covered in Europe?
No. You need to take out Fleet Europe annual cover.
For individual vehicles on single trips, European Breakdown Cover is available – call 0800 072 3279 for more information.
What countries are covered by Fleet Europe?
You should depart from either Great Britain, Northern Ireland, the Isle of Man or the Channel Islands.
You will be covered within the following countries: Andorra, Austria, Belgium, Bulgaria, Cyprus, Czech Republic, Denmark, Finland, France, Germany, Gibraltar, Greece, Hungary, Iceland, Republic of Ireland, Italy and San Marino, Liechtenstein, Luxembourg, Malta, Monaco, Netherlands, Norway, Poland, Portugal, Romania, Slovak Republic, Slovenia, Spain, Sweden, Switzerland and Turkey.
How can I contact you?
Call us on 0800 316 0410
Lines are open Monday to Friday 9am to 5pm
Please quote reference 0439
When was this page last updated?
September 2011.Back to top
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