Business breakdown cover

Business breakdown cover

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Trust the AA for fleet breakdown cover

Which?

Keeping your fleet of cars, vans, trucks and other vehicles moving is crucial to a successful business.

Our fleet breakdown cover options range from roadside assistance in the UK to European breakdown cover.

So, whether you have a small fleet of cars or a single commercial vehicle, AA Business Breakdown Cover can keep your business on the move.

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Types of breakdown cover

Roadside

The minimum level of breakdown cover. Roadside assistance throughout the UK, 24/7. Our aim is to fix your vehicle, but if we can't we'll take it to the nearest garage

Home Start

Provides assistance in situations where the covered vehicle is immobilised at or near the registered address.

Relay

National recovery if we can't fix your vehicle at the roadside or arrange a prompt local repair, your driver can be taken home, to their destination anywhere on UK mainland.

Relay Plus

If you have Relay and we can't arrange a local repair, Relay Plus gives you a hire car for 2 days, accommodation for 1 night or public transport costs. You need Relay.

Accident Management

Help with vehicle recovery, repairs and processing insurance claims after accidents or vandalism. You need Relay.

Fleet Europe

Breakdown and recovery options for your drivers in Europe (subject to territorial limits) with English-speaking assistance. More about Fleet Europe cover.

Breakdown Repair Cover

If you’ve called us out and we confirm that extra garage work is necessary, Breakdown Repair Cover can help towards the cost.

* Online discounts do not apply to Pay For Use services or Breakdown Repair Cover and are for new customers only in their first year of cover.

Breakdown must be at least ¼ mile from the vehicle's registered address.

AA Breakdown Cover is arranged by Automobile Association Insurance Services Limited. Registered office: Fanum House, Basing View, Basingstoke, Hampshire RG21 4EA. Registered in England and Wales number 2414212.

Automobile Association Insurance Services Limited is authorised and regulated by the Financial Conduct Authority (FCA). You can check their register or call the FCA on 0800 111 6768.

AA Fleet Cover

Download the AA Fleet Cover terms and conditions

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If you bought a policy between 1 June 2014 and 31 October 2014, you need the June 2014 version

If you bought a policy between 1 September 2013 and 31 May 2014, you need the September 2013 version.

* Online discounts do not apply to Pay For Use services or Breakdown Repair Cover and are for new customers only in their first year of cover.

Last updated: June 2014

AA Pay For Use

Download the AA Pay For Use terms and conditions

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* Online discounts do not apply to Pay For Use services or Breakdown Repair Cover and are for new customers only in their first year of cover.

AA Fleet Europe

Download the AA Fleet Europe terms and conditions

Download now

If you bought a policy before 1 May 2013, you need the previous version.

* Online discounts do not apply to Pay For Use services or Breakdown Repair Cover and are for new customers only in their first year of cover.

Last updated: September 2013

AA Breakdown Repair Cover

Download the AA Breakdown Repair Cover terms and conditions

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* Online discounts do not apply to Pay For Use services or Breakdown Repair Cover and are for new customers only in their first year of cover.

Frequently asked questions

All you need to know about AA Business Breakdown Cover

Breakdown assistance

Are there any restrictions for the vehicles you cover?

We cover vehicles up to 3.5 tonnes. The Pay for Use (PFU) service covers vehicles of any weight.

Call 0800 55 11 88 and ask which level of cover would best suit your company. We also offer cover for specialist vehicles, eg taxis, ambulances.

What do you mean by Pay for Use?

Once you've paid an initial fee, you only pay each time you call us out.

I have a heavy goods vehicle (HGV) – can it be covered under AA Business Breakdown Cover?

No. You would need to take out Pay for Use.

How much is the VAT on AA Business Breakdown Cover?

VAT is not imposed on AA Business Breakdown Cover.

How long does it take to open my account?

Your account will be opened as soon as we receive your completed application form and payment.

How soon will I receive my breakdown cards?

You should receive your breakdown cards around seven days after your account is opened.

When will I be able to use my AA Breakdown Cover?

You can use your breakdown cover 48 hours after opening an account.

Do I need my breakdown card if I need to call out the breakdown service?

The breakdown card has the telephone number for your driver to phone in a breakdown situation, and will help us to track your details. And you will need to produce a valid breakdown card when the Patrol attends the breakdown.

Will my company be invoiced if a Patrol has to fit spare parts?

For PFU customers the Patrol would fit the part and you would be invoiced for this on the next monthly invoice date.

For AA Business Breakdown Cover customers the driver would have to pay for the part there and then unless alternative arrangements had been made prior to call-out.

What if I sell one of my covered vehicles mid-way through my breakdown cover period?

You can add another vehicle in its place at any point up to renewal of your cover. If a replacement vehicle is not allocated, a refund or credit cannot be given.

Is my vehicle covered in Europe?

No. You need to take out Fleet Europe annual cover.

For individual vehicles on single trips, European Breakdown Cover is available – call 0800 072 3279 for more information.

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Fleet Europe

What countries are covered by Fleet Europe?

You should depart from either Great Britain, Northern Ireland, the Isle of Man or the Channel Islands.

You will be covered within the following countries: Andorra, Austria, Belgium, Bulgaria, Cyprus, Czech Republic, Denmark, Finland, France, Germany, Gibraltar, Greece, Hungary, Iceland, Republic of Ireland, Italy and San Marino, Liechtenstein, Luxembourg, Malta, Monaco, Netherlands, Norway, Poland, Portugal, Romania, Slovak Republic, Slovenia, Spain, Sweden, Switzerland and Turkey.

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Contact us

How can I contact you?

Call us on 0800 316 0410
Lines are open Monday to Friday 9am to 5pm

Email fleet.enquiries@theaa.com

Please quote reference 0439

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FAQ page update

When was this page last updated?

September 2011.

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